Parking Clerk

Job Summary

What You'll Do

• Provide courteous and timely assistance to customers at the service counter, over the phone, and through email.
• Respond to parking-related inquiries and help resolve routine concerns in accordance with departmental policies and procedures.
• Maintain and update parking records and databases.
• Prepare documentation and supporting materials for second- and third-level citation appeals.
• Absorb and manage the campus abandoned bicycle inventory and bike impound operations.
• Aid in coordinating and supporting bike repair student employees.
• Learn and maintain parking maps using ArcGIS and other departmental systems.
• Process payments and transactions while adhering to established security and auditing procedures.
• Support departmental operations during peak periods and special projects as needed.

About Us

• High School Degree or High School Equivalency (HSE)
• Minimum of three (3) years of customer service experience
• Solid written and verbal communication skills
• Quality customer service
• Capacity for managing disgruntled customers
• Strong interpersonal skills
• Aptitude for clerical duties
• Values diversity
• Able to multi-task while maintaining a positive demeanor
• Familiarity with campus

Why Consider This Opportunity?

This position offers a unique blend of customer interaction, administrative responsibilities, and operational support. Candidates who enjoy helping others, learning new systems, and contributing to a campus-wide service team will find opportunities to develop valuable skills while making a direct impact on the Purdue community.

Career Stream

• Pay Band S035
• Job Code #20002463

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.