Parking Cashier - Driving

Responsibilities

• Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate.
• Be at work every scheduled day, on time and in uniform.
• Count “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collect cash and/or validations and maintain security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or recompute bill from ticket showing amount due per customer.
• Operate cash register after time calculation (manually or by machine), calculate cost or transaction and display cost of customer transaction on cash register.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to customers to various locations in the city.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints independently or with the aid of a supervisor.
• Answer telephone in a prompt and courteous manner.
• Maintain cleanliness of booth and pick up trash in the surrounding area.
• Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verify log of shift transactions against bank of “revenue” on hand.
• Compile “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

Qualifications

• Education and/or Experience: less than high school education or up to one month related experience or training or equivalent combination of education and experience.
• Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.
• Licenses Required: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
• Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.

Benefits

• Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Pay

$14.50 per hour

Schedule

Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or weekends may be required.