Parking Cashier Birmingham Shuttlesworth Airport

Location: Birmingham Shuttlesworth Airport, 5900 Messer Airport Highway

About the role

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. We are looking for an organized and detail-oriented individual to join us as a Parking Cashier. This role ensures proper ticket handling, secure cash management, and a clean, safe, and welcoming environment for all guests. The Cashier works closely with team members and management to ensure compliance with cash-handling procedures, safety standards, and company policies while consistently exceeding customer and client expectations.

Responsibilities

• Accurately process cash, credit card, and other payment transactions
• Maintain organized cash drawer and tickets at all times
• Prepare cash control and summary sheets neatly and accurately
• Report all cash overages and shortages promptly
• Ensure adequate change is available throughout the shift
• Complete shift and daily reconciliations of receipts, cash, and charges
• Perform revenue drops following location-specific procedures
• Secure all funds and control documents in deposit bags prior to deposit
• Greet and depart guests in a friendly, courteous, and professional manner
• Provide exceptional customer service by being pleasant, helpful, and solution-oriented
• Resolve customer complaints quickly and efficiently, escalating when necessary
• Answer guest questions and provide clear information regarding parking procedures
• Communicate respectfully and professionally with guests, clients, and teammates
• Issue and/or collect visitor parking tickets
• Match visitor ticket forms when original tickets cannot be located
• Assist guests entering or exiting the property
• Answer telephone calls promptly and courteously, when required
• Maintain a clean, orderly, and safe cashier booth and surrounding work area
• Clean and organize the interior of the booth and booth windows
• Ensure signage and equipment are clean and free of vandalism or graffiti
• Walk the parking lot to pick up trash and replace garbage liners as needed
• Ensure supplies are stocked, properly stacked, and organized
• Maintain a safe and secure work environment at all times
• Lock windows and doors and secure cash if leaving the booth for any reason
• Report all accidents, incidents, suspicious activity, or safety concerns immediately
• Adhere to all company policies, procedures, and safety standards
• Follow Reimagined Parking dress code and grooming standards
• Ensure punctuality and accurate timecard punches at the start and end of each shift
• Other duties as assigned; activities may change at any time with or without notice

Requirements

• Must be at least 18 years of age
• Must successfully pass a background check, in accordance with company policy and applicable laws (US)
• Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security (Reimagined Parking participates in the E-Verify program to confirm employment eligibility)
• Excellent customer service and interpersonal communication skills
• Ability to communicate clearly and professionally with guests
• Strong attention to detail and accuracy
• Basic math and cash-handling skills
• Ability to learn quickly and make sound decisions in a fast-paced environment
• Previous cash-handling experience is an asset
• Previous customer service experience preferred

Schedule

7:00 AM – 3:00 PM

Pay

$14/hour

Benefits

Full Time Only

• Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family
• Life and Disability Insurance: Company-paid basic life and short-term disability; additional options for loved ones
• 401(k) Plan: Generous employer match with immediate vesting
• Employee Assistance Program: Access to behavioral health care for you and your family members
• Parental and Caregiver Leave: Time off to support your growing family or care for loved ones

Part Time

• 401(k) Plan: Generous employer match with immediate vesting
• Sick Time Off: Paid sick leave based on state laws and regulations
• Employee Assistance Program: Access to behavioral health care for you and your family members

If this position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).