Parking Cashier

Responsibilities

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time and in uniform, and ready to assist customers.
• Count “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collect cash and/or validations and maintain security of cash.
• Makes change and issues receipts or tickets to customer for each transaction.
• Computes or re-computes bill from ticket showing amount due per customer.
• Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
• Quotes prices for parking services for which money is received upon customer receipt.
• Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
• Completes lost ticket forms when original tickets cannot be located.
• Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answers telephone in a prompt and courteous manner.
• Maintains cleanliness of booth and picks up trash in the surrounding area.
• Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
• Verifies log of shift transactions against bank of “revenue” on hand.
• Compiles “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
• Any other duties that may be assigned by the supervisor.

Qualifications

• This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.

Skill

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to make change.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Pay

Salary Range: $17.00 per hour