Parking Cashier

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Tomorrow, we will power checkout-free experiences anywhere to make everyday moments remarkable—giving us back our most valuable asset, time.

Responsibilities

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time and in uniform, ready to assist customers.
• Count “bank” of revenue at beginning of shift to ensure starting total is correct.
• Collect cash and/or validations and maintain security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re-compute bill from ticket showing amount due per customer.
• Operate cash register, calculate cost of transaction, and display cost to customer.
• Quote prices for parking services.
• Give directions to city locations and assist customers efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently; ask a supervisor for assistance when needed.
• Answer telephone in a prompt and courteous manner.
• Maintain cleanliness of booth and surrounding area.
• Conduct timely checks to ensure proper inventory of work aids and supplies in booth.
• Verify log of shift transactions against bank of “revenue” on hand.
• Compile “bank” of collected revenue during the day once a predetermined amount is reached.
• Record amounts received, cars in/out of facility, and cars left in facility (if applicable) while preparing shift report of transactions.
• Perform any other duties assigned by the supervisor.

Requirements

• Less than high school education or up to one month related experience/training, or equivalent combination of education and experience.
• Availability to work special shifts, including 2nd shift, 3rd shift, and/or weekends, depending on location needs.
• Valid state-issued driver’s license with current address and acceptable driving record (if required to drive a company vehicle or on company business).

Skills

• Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals; ability to make change.
• Language skills: Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations.
• Reasoning ability: Ability to apply common sense to carry out detailed but standard written or oral instructions; deal with problems involving a few concrete variables in standardized situations.
• Other skills: Ability to use a clock (standard/military time), calculator, or credit card machine; maintain a pleasant demeanor when speaking on the telephone and with the public; effectively respond to customer problems or complaints.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms.
• Occasionally required to walk and sit.
• Specific vision abilities required include close vision.

Pay

$20.00 per hour (+ tips). This role is eligible to earn tips in addition to the posted hourly rate.

Benefits

Eligible employees will participate in various benefits plans, including:

• Medical, dental, and vision insurance
• Flexible spending accounts
• Long/short term disability
• Life insurance
• Accident insurance
• 401k
• Paid time off

Location: Dana Point, CA