Parking Cashier

About the role

The primary function of this position is to accept payment from customers for parking services and facilitate the flow of traffic through the gate. Additionally, this position is responsible for providing outstanding customer service to guests.

Responsibilities

• Verify that all vehicles entering stadium parking lots have an event ticket.
• Process vehicles entering stadium lots by scanning digital passes as well as printed passes.
• When events require payment onsite for parking, process credit cards using parking technology.
• For lots that do not require passes, use ticket scanners to count vehicles passing by the parking booths.
• Provide direction and assistance to guests as needed.
• Resolve customer issues with the aid of the Head Cashier.
• Maintain cleanliness of booth and surrounding area.
• Conduct timely checks to ensure proper inventory of equipment and supplies.
• Assume flagger/VOR (vehicle occupancy rate) counter duties if no cashier positions are available.
• Perform special projects and assignments as business dictates.

Requirements

• High school diploma or equivalent.
• Ability to use basic math skills and provide change to customers.
• Ability to read and execute instructions.
• Ability to problem solve and seek assistance when necessary.
• Excellent customer service skills.
• Prior experience as a cashier.
• Prior experience operating a credit card machine or calculator.
• Ability to effectively handle customer service issues.

Physical Demands

• Ability to sit/stand for long periods of time.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Ability to work nights, weekends, and holidays.
• Ability to work all full Stadium events.
• Ability to work in inclement weather.
• The noise level in the work environment is usually loud on event days.