Parking Attendant (non-driving / non-valet)

Pay Rate: $20.00 per hour

Job Type: Part-time

Location: Beverly Hills, CA

Shifts Available: Weekend Shift - 1:30 PM TO 10:00 PM, some Holidays

About the role

Propark Mobility is currently hiring Parking Attendants for part-time opportunities to start immediately.

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets, and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit.
• Complete small cleaning or maintenance tasks according to the company’s maintenance checklists, as requested by local management.
• Perform other special projects as assigned by location management.

Requirements

• At least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and customers.
• Ability to provide customer resolution in a professional and friendly manner.
• Available for mornings, evenings, and overnight shifts.
• Experience in parking (required).

Good to Have

• Customer service: 1 year or more.

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

• Physical Demands: The employee will be required to stand, walk, sit, use hands/fingers, handle tools or controls, reach with hands or arms, talk, and hear. Employee must occasionally lift and/or move objects up to 25 lbs.
• Work Environment: The employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

Benefits

• Free parking while working at your assigned Propark location(s).
• Flexible scheduling; paid holidays and wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7, including 3 free counseling sessions for all employees and each household family member.
• Seven (7) paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating holiday for your birthday.
• For full-time employees: Paid vacation, an extra day off on your birthday, and a benefits package including medical, HSA, FSA, dental, vision, 6 supplemental insurances (including commuter benefits and pet insurance), and 401k.
• Opportunities for promotion from within.