Parking Attendant (non-driving / non-valet)

About the role

Park your career here! Free Parking!

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.

Requirements

• You are at least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
• Able to work mornings, evenings, and overnight.

Qualifications

• Available Mornings, Evenings, Overnight

Skills

• Customer service: 1 year+

Benefits

• Free and confidential employee assistance program (EAP)
• Paid vacation
• Extra day-off on your birthday
• Medical, HSA, FSA, dental, vision, and 6 supplemental insurances
• Commuter benefits, pet insurance, and 401k
• Seven (7) paid holidays

Schedule

Varies throughout the season. Holidays & Weekends are Required.

Pay

$16.50 - $17.25 per hour