Park Services Senior Supervisor

Responsibilities

• Serve as Manager on Duty.
• Maximize the effectiveness of the supervisory team.
• Build and sustain a positive, high-performance team culture that drives retention, morale, and engagement.
• Conduct daily walkthroughs of all guest and employee areas to ensure the highest standards of cleanliness.
• Ensure staffing coverage for catered outings and special events.
• Order, distribute, and maintain adequate cleaning supplies.
• Oversee and train team members on the proper use of chemicals and power equipment.
• Manage preventative maintenance for operations equipment and coordinate specialized external services.
• Oversee the placement, repair, and replacement of facility furniture and trash receptacles.
• Promote and enforce a strong safety culture in alignment with all park policies.
• Develop and execute training plans, including ongoing team development.
• Model and deliver exceptional guest service.
• Manage partnerships with external cleaning vendors.
• Partner with Human Resources to maintain appropriate staffing levels, including support for special events.
• Demonstrate strong administrative skills, including organization, budget management, and time management.

Qualifications

• Strong problem-solving skills and attention to detail to ensure the highest standards of cleanliness are maintained.
• Strong proficiency in commercial cleaning equipment and procedures.
• Commitment to safety, including knowledge of Safety Data Sheets (SDS).
• Proven leadership ability, with a demonstrated capacity to motivate, coach, and develop team members while serving as a positive role model.
• A “Team First” mindset with a people-focused leadership style.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
• Ability to prioritize, manage multiple projects, and meet critical deadlines in a demanding, fast-paced environment.
• Flexibility to work varied shifts, including weekends, evenings, and overtime as needed.
• Ability and willingness to work in all-weather elements such as sun, heat, cold, and rain
• Strong computer and administrative skills.
• Valid State Driver’s License with the ability to obtain a Park Driver’s License.
• At least 18 years of age.