Park Ranger (Visitor Services Specialist).

Duties

• Recognize and institute correct procedures for collection of fees in the field and train/lead others to accomplish that task in accordance with applicable laws and regulations.
• Handle cash, checks, and credit cards to accurately complete standard mathematical calculations and make change under stressful conditions.
• Operate electronic cash register, credit card machine, point of sales system, money counter, calculator, photocopy machine, typewriter, automated fee machine and computer.
• Review, develop and implement fee collection Standard Operating Procedures (SOPs) that ensure the integrity and accountability of the fee collection program.
• Use, maintain and analyze financial accounting software (e.g., Quicken) to track and reconcile pass sales.
• Maintain and control the inventory of Refuge passes, Duck Stamps and Interagency Passes.
• Decipher regulations and policies related to natural resource management, visitor use activities and fee collection.

Requirements

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check.
• Must possess and maintain a valid driver's license throughout employment.
• Required to wear a uniform and comply with uniform standards (uniform allowance provided).
• May be required to serve a 1-year probationary period.

Qualifications

All qualifications must be met by the closing date of this announcement - 09/11/2026 unless otherwise stated.

Minimum Qualification Requirements (GS-09 level):

Experience: You must have at least one full year of specialized experience equivalent to the GS-07 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience: Overseeing, coordinating, and ensuring accountability for a fee collection program; gathering information and disseminating regular visitor services updates and other communications to field staff; and serving as a liaison to community organizations, visitors, or other interest groups to provide information and respond to routine questions. You must include hours per week worked.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. You will receive credit for all qualifying experience, including volunteer experience.

Education: Successful completion of at least two full academic years of progressively higher-level graduate education leading to a master's or master's equivalent degree in a major field of study in natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. You must include transcripts.

Combination: A combination of education and experience as listed above. To calculate your percentage of qualifying graduate education, divide your number of semester hours in excess of 18 semester hours by 18 semester hours. To calculate your percentage of experience, divide your months of qualifying specialized experience by 12. Add the two percentages. They must equal at least 100% to qualify using this option. You must include hours per week worked and transcripts.

Additional Information

• Relocation expenses will be paid; relocation contract for home sale will not be paid.
• All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions.
• The work involves frequent on-site visits requiring some physical exertion such as walking over wet, rough, uneven or rocky terrain; bending, crouching, stooping, stretching, reaching, lifting, or similar activities. The work requires average agility and dexterity.
• Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under CTAP/ICTAP.