Park Ranger - All Shifts

About the role

As a SKYLAKE Park Ranger, you'll be a trusted presence ensuring a safe and welcoming environment for guests.

Responsibilities

• Patrol the grounds, attractions, and back-of-house areas to maintain a safe and welcoming environment.
• Maintain order at entrances, exits, and restricted areas to prevent unauthorized access.
• Respond promptly to incidents, disturbances, or emergencies, and assist with coordination with local authorities when needed.
• Support lost-and-found operations, including reuniting lost children with their families.
• Enforce SKYLAKE rules and policies with professionalism, empathy, and respect.
• Aid in crowd control during peak times, special events, or evacuations.
• Complete detailed incident reports and maintain accurate security logs.
• Conduct bag inspections at park entry points to ensure guest safety.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Prior experience in security, law enforcement, or guest services (waterpark or hospitality experience a plus).
• Strong situational awareness and the ability to remain calm under pressure.
• Excellent communication and conflict-resolution skills.
• Physical stamina to stand, walk, and patrol for extended periods in varying weather conditions.

Qualifications

• Current CPR, First Aid, or AED certification (SKYLAKE will provide training prior to opening).
• A team-first mindset and a strong commitment to guest safety and satisfaction.
• Ability to work a flexible schedule, including nights, weekends, holidays, and overnight.

Skills

• Effective communication and problem-solving skills.
• Physical fitness and stamina.
• Confidence and composure in high-pressure situations.

Benefits

• Discounts on food, beverages, and retail items.
• Discounted meals at the employee canteen.
• An active, outdoor environment that keeps work fun and engaging!

Pay

This is a permanent, year-round position (not seasonal).

Schedule

The position may require working outdoors in a water-based environment and remaining active for extended periods. Shift differentials are available for 3rd shift work.