Park Lead

Core Responsibilities

• Open and close the park on assigned shifts.
• Promote and uphold a strong team culture among both employees and guests.
• Supervise on-site staff, mentor team members, and promote a positive workplace environment.
• Oversee the proper maintenance and inventory of park facilities and equipment.
• Monitor safety standards for both employees and customers.
• Assist with the execution of events, birthday parties, and group activities, making sure guests have a memorable experience.
• Address customer concerns and resolve conflicts as needed.
• Monitor proper maintenance and inventory of the Park and its equipment.
• Promote safety for employees and customers

Required Skills and Qualifications

• A High School Diploma required; some college preferred.
• Prior experience in a supervisor or lead role, ideally within the recreation, hospitality, or retail sector.
• Strong conflict resolution and people management skills.
• Ability to communicate clearly and effectively with staff and guests.
• Flexibility to work nights, weekends, and holidays as needed.

About Urban Air Adventure Parks

The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air North Canton is an equal opportunity employer.