Parent Support Outreach Program (PSOP) Family Service Worker

About the role

The Family Partnership is seeking a Parent Support Outreach Program (PSOP) Family Service Worker to support families in developing healthy parenting skills and bonds, reducing the risk of out-of-home placement and/or child protection involvement. This position involves crisis intervention, weekly in-home parenting support, case management, and helping families access community resources and PSOP client flex funds.

Responsibilities

• Provide regular 1:1 coaching and individual education (e.g., budgeting, financial literacy, tenant rights) to support participants in completing high school, attaining a GED, pursuing post-secondary education, and achieving employment and economic mobility goals.
• Maintain current and accurate case files, including significant behavior and daily case notes.
• Develop partnerships with mentoring, educational, and employment services organizations to facilitate participant placement into formal employment.
• Help families identify strengths and weaknesses, develop goals, and make positive changes to reduce risks of out-of-home placement or child protection involvement.
• Intervene in crisis situations to ensure a safe environment for families.
• Seek prior approval for flex fund expenditures from supervisor and Hennepin County staff if exceeding standard limits.
• Ensure flex fund expenditures address client-identified needs, supporting family health, safety, and children’s developmental needs.
• Substantiate all flex fund expenditures with receipts and documentation.
• Document billable/service activity to account for all time associated with units of service as described in the contract.
• Develop partnerships with community service providers to arrange support services such as childcare, homemaker services, prenatal care, substance abuse treatment, job training, counseling, or parenting classes.
• Advocate and make referrals to support clients in obtaining community resources.

Requirements

• Bachelor’s degree in early childhood education, social work, human services, or a related field preferred.
• Minimum of two years of experience providing services in education/employment coaching and financial/economic empowerment with low-income individuals.
• Experience working with parents who are low-income, homeless/precariously housed, and disenfranchised individuals.
• Experience working with and understanding of low-income communities, communities of color, LGBTQ individuals and families, and other oppressed and/or vulnerable populations.
• Valid driver’s license, access to reliable transportation, and ability to meet TFP’s driving record requirements.
• If the license was not issued in Minnesota, you have 60 days after becoming a Minnesota resident to apply for a Minnesota driver’s license or permit.

Pay

$24.00 - $26.00 per hour.

Benefits

• $1,000 hiring bonus after 3 months of employment.
• Generous paid time off, plus 10 paid holidays.
• Competitive health, dental, and vision insurance.
• Health Savings Account (HSA) and options for Flexible Spending Accounts (FSA).
• Long-term disability insurance (employer-paid premiums).
• Employer-paid basic life insurance with the option for additional coverage paid by the employee.
• Voluntary benefits: Accident, hospital indemnity, critical illness, and short-term disability insurance.
• Retirement plan with a tiered vesting schedule based on years of service, plus a 2% employer contribution after one year of service.
• Discounted tuition for Bachelor’s, Master’s, and Doctorate programs at St. Mary’s University (via MACC partnership).
• Professional development opportunities and access to advancement (internships, job placement, field practice) through St. Mary’s University.

Schedule

First (Day) shift, full-time, on-site.

Postal code: 55407.