Jobs · Vermont

Parent Relations Director, Alpha - $200,000/year USD

Crossover · Vermont, United States · 1 mo ago
$200k/yrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings; fold minor metadata into short

    or drop it. Preserve all substantive info; do not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, etc. Include a section only when posting has real specific content for it; never emit heading followed by filler/placeholder text. Prefer few substantive sections over many thin ones. We need to extract relevant content: The job description includes many paragraphs. We need to decide which sections to include: maybe "About the role", "Responsibilities", "Requirements", "Benefits", "Pay", "Schedule". Also maybe "Qualifications" and "Skills". But we should avoid thin sections. We need to preserve all substantive info. Let's parse. Key info: - Role: Parent Relations Director (title not to be used as heading). The description: "You will own the relationship with every family on campus, lead hard conversations, find real concern, deliver clear decision, hold it, follow through until resolved. Also defend Alpha's model through screen-time worries, skeptical relatives, moments of doubt. Operate as parent-facing co-leader alongside Guides. Align before/after sensitive conversations, protect coaching relationship, take family issues off their plate, make sure families know who owns what. Make real-time calls in ambiguous student/family situations, route child-safety, legal, high-risk matters through correct escalation path. Build community: campus traditions, parent networks, local partnerships, each with defined outcome, plus trusted parent champions. Own growth contribution your campus phase calls for, against outcomes agreed up front and tracked as campus changes. At launch/under-enrolled campus: develop local demand and personally own admissions follow-through to enrollment. At mature campus: retention, referrals, clean handoffs to admissions." - What you won't be doing: bullet list: passing concerns along, keeping peace by saying yes, escalating every ambiguous situation to avoid owning call, sitting on something that belongs with leadership, taking over mentoring/coaching decisions belonging to Guides, routine school administration, desk work, waiting for playbook, etc. - Key Responsibilities (under "Key Responsibilities"): Build a campus where families stay, Guides feel backed, hard decisions get made quickly and credibly. You own four things: trust, retention, advocacy of every current family; parent-facing partnership with Guides and real-time judgment calls; campus's community life; growth contribution your campus's phase requires. - Basic Requirements: Live within commuting distance of listed campuses or relocate within 60 days: Boca Raton, FL; Burlington, VT; Jackson Hole, WY; Las Vegas, NV; Palm Beach, FL; Park City, UT; Tulsa, OK. On-site full-time, including early mornings, late afternoons, evening events 2–3x/month, occasional weekends. Legally authorized to work in U.S. without sponsorship. 5+ years personally owning high-trust relationships with families, clients, donors, members, where judgment and follow-through changed retention or advocacy. Track record of holding firm decisions with demanding stakeholders without losing relationship. Independent ownership of an ambiguous relationship, community, or growth outcome, with results you can point to as your own. Willing to own school growth and admissions follow-through when campus phase calls for it. Clear, concise communication that earns confidence quickly with affluent, high-expectation families. Familiarity with independent, private, or non-traditional education. Hands-on daily use of AI tools, and genuine conviction about AI-powered education. - Benefits and other compensation: Health coverage (medical, dental, vision), life and disability insurance, voluntary benefits, tax-advantaged FSA, HSA, commuter accounts, and a 401(k). Paid time off and parental leave. A one-time relocation allowance. - Nice-to-have Requirements: Exceptional candidates will have at least one of the following: established local network in campus city; private/independent school experience with track record of family retention and community depth; experience as relationship owner alongside educators or other professionals where you held the family and they held the craft; launch or early-stage assignment where you personally built local demand and saw it through to committed families; instinct for creating experiences where people feel they belong; startup or early-stage experience where you built from nothing and stayed grounded when things changed quickly. - About Alpha: description of model, etc. Might be considered "About the role" or "About Alpha". Could be included as "About the role" or "About Alpha". We need to decide sections. - Working with us: full-time W2 employee position with immediate access to benefits, all roles year-long positions. Compensation level $200,000 USD/year. Payment period weekly. Crossover Job Code: LJ-5598-US-Vermont-ParentRelation (should be folded into short p or dropped). Not a heading. - Also mention "Parent Relations Director" as title but not heading. We need to avoid boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The text includes "Hit the Apply button if you found this interesting..." that's application instruction; we should remove. Also "We look forward to meeting you!" remove. Also "Working with us" includes some info about benefits and compensation; we already have benefits section; we can keep compensation details. We need to include sections only when there is real specific content. Likely sections: About the role (maybe summarizing the role description), Responsibilities (the "What You Will Be Doing" and "Key Responsibilities"), Requirements (Basic Requirements + Nice-to-have maybe as Qualifications/Skills), Benefits, Pay, Schedule. We need to avoid thin sections: maybe combine Requirements and Qualifications into one "Requirements" section that includes both basic and nice-to-have? Or separate "Requirements" and "Qualifications"? The instruction says use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have multiple but only if substantive. We need to decide which headings to include. We have substantive content for: - About the role: description of role, mission, context (Alpha's model, etc). Could be a paragraph. - Responsibilities: the "What You Will Be Doing" and "Key Responsibilities" and "What You Won't Be Doing" maybe. - Requirements: Basic Requirements (5+ years experience, location, etc). Could be a list. - Qualifications/Skills: maybe combine nice-to-have and skills like communication, AI tools, etc. Could be separate but might be thin. Could combine into Requirements. - Benefits: health coverage, PTO, parental leave, relocation allowance. - Pay: $200,000 USD/year, weekly payment. - Schedule: On-site full-time, early mornings, late afternoons, evening events 2-3x/month, occasional weekends. We need to ensure we don't include filler like "commensurate with experience" etc. Not present. We need to preserve all substantive info: we must not lose any detail. So we need to include all points from responsibilities, requirements, benefits, pay, schedule, etc. We need to format as HTML fragment: use

    for headings,
    • for lists,

      for prose. We must not include or . Just output the fragment. We must not repeat job title as heading. So no

      Parent Relations Director

      . We must not put Job ID/requisition numbers as headings; we can include them in a short

      maybe, but we could drop them as minor metadata. The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

      or drop it." So we can drop it. We need to remove boilerplate: "Hit the Apply button..." etc. Also "We look forward to meeting you!" etc. Also "All roles are year-long positions." That's substantive? It's about employment type; maybe we can include in schedule or benefits? It's about duration; maybe we can include in a short paragraph under "Working with us" but we could incorporate into schedule or a general note. However, we have schedule section; we could add a note about year-long position. But schedule is about timing; year-long is contract length. Could be included in a short

      under schedule or maybe under "About the role". But we need to preserve all substantive info; we can include it as a short paragraph under schedule or maybe under "About the role". Let's include it under schedule as a note: "This is a year-long, full-time W2 position." Also "Immediate access to benefits" we already have benefits. Also "Compensation level for this role is $200,000 USD/year. The payment period is weekly." We'll put in Pay section. Also "All roles are year-long positions." We'll add to schedule or maybe a separate note. We need to avoid duplication: The "Working with us" also mentions benefits link; we already have benefits. Now let's craft sections. Section About the role: a paragraph describing Alpha's model, the role's purpose, etc. We'll combine from the intro paragraphs: "Alpha School students, on average, experience 2.4 to 2.6 times the academic growth of traditional school students" — Forbes Alpha is hiring. Most schools have someone whose job is keeping parents happy. Alpha needs someone parents trust. That is a different job and a harder one: you will tell these families no, and they will think more of you for it. You'll be the person families call when something feels off, when they're uncertain, or when they want to share a moment they know you'll understand. You'll know each family well enough to anticipate what they need before they ask. You'll also be the person who says no when the answer is no: clearly, with the reasoning, without flinching. Roles that trade hard conversations for short-term satisfaction build polite, fragile communities. This one builds committed ones. You won't do it alone, and you won't do it around the Guides who mentor these students. You are the parent-facing side of a leadership partnership with your Guides: aligned with them before and after every sensitive conversation, protective of their authority with students, and willing to take family issues off their plate so they can coach. Ambiguous situations land on you. A student incident, a conflict between families, a decision you have to make on the spot with incomplete information. You decide, and you own the outcome. What you own beyond that depends on where your campus is in its life. At a launch or under-enrolled campus, you own school growth. At a mature campus with dedicated admissions staff, you concentrate on retention, referrals, and the depth of the community. Same role, different center of gravity, and it can shift as the campus matures. Alpha isn't a traditional school. Students finish core academics in two hours a day using AI-powered apps, then spend the rest of their time on public speaking, critical thinking, and real-world projects. No lectures. No busywork. Top 1% results nationwide. The families who choose it are paying for something they believe in, and belief needs tending. You'll carry that conversation with every family, through every doubt, for as long as their child is enrolled. If defending an unconventional model to sophisticated skeptics sounds like a burden, this role isn't for you. If it sounds like the most interesting conversation you could be having, keep reading. We can condense but must preserve all substantive info; we cannot invent or summarize away detail. However we can keep the same sentences; it's okay to keep them as prose. We'll put them in

      . Section Responsibilities: combine "What You Will Be Doing", "Key Responsibilities", and "What You Won't Be Doing". We'll

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