Parent and Youth Ambassador

Job Duties

• Maintain fidelity to the models trained to deliver.
• Act as a liaison between the Department of Children & Youth programs and the family.
• Participate in meetings to advocate for the needs of families.
• Interact one on one with families at community events.
• Link families to appropriate services, resources, and programs as recommended.
• Maintain clear, well-organized, and updated documentation.
• Participate in all aspects of program evaluation, reporting, and research.
• Ensure strict confidentiality regarding all matters involving families.
• Communicate emergencies and critical changes to the supervisor in a timely manner.
• Attend meetings, training sessions, and events in a timely manner.
• Promote Parent & youth Ambassador program to community stakeholders, residents, and organizations.
• Ensure proper evaluation of programming by collecting demographic information, administering pre- and post-course surveys, measuring functional metrics, and completing other reporting requirements.
• Manage community sessions with goals, periodically assess community needs and communicate/advocate when necessary.
• Conduct small group presentations, schedule and facilitate support groups, and conduct problem-solving sessions.
• Provide linkage and referrals to community agencies that help parents address barriers to positive parenting practices.
• Participate in community initiatives that promote positive parenting, healthy child development, and school readiness.
• Develop and provide family programming.
• Become certified to provide Parent Cafés.
• Be knowledgeable about family centered resources available in the communities.
• Provide services to and manage a caseload of parents based on their needs and service deliverables.

Qualifications

• Lived experience with navigating benefits through the Department of Children & Youth formerly Ohio Department of Job & Family Services or other community assistance organizations.
• Demonstrated ability to work independently.
• Knowledge of available community resources.
• Able to maintain strict confidentiality.
• Strong verbal and written communication, organizational and interpersonal skills.
• Cultural sensitivity and responsiveness to the communities being served.
• Proficiency with Microsoft Office products and databases.
• Valid driver’s license.
• Able to pass a background check.