Paratransit Driver (Mobility Van Operator) - BRTA

Job Details

Knowledge And Experience

• 3 years verifiable Driving record
• High School Diploma or equivalent required
• Valid Massachusetts driver license
• Clean driving record – DMV printout required
• Stable work history

Skills

• Excellent customer service skills
• Positive attitude and enjoy working with the general public
• Adaptive decision-making skills handling unexpected situations
• Excellent communication skills
• Able to follow directions
• Consistently showing up on time and being dependable
• Able to work in an ever-changing environment
• Patience and Understanding: Providing compassionate service to passengers with special needs

Key Accountabilities

• Customer Service
• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, ect.
• Safety
• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers while providing either curb to curb or door to door service
• Operation
• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Other duties as assigned

Physical Demands And Work Environment

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces
• Exposure to both extreme heat and cold
• Exposure to loud noises, fumes, and airborne particles

Additional Statements

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination.
• Keolis maintains a drug-free workplace.
• Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.

Safety commitment

Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

Environmental commitment

Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.

EEO statement

Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact KTA-HR@keolisna.com.

Work authorization

Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.