Paralegal, Subpoena Team

About the role

We're looking for a skilled Paralegal to join our Subpoena Team. This role involves handling third-party requests like subpoenas and investigative demands related to Fiserv entities. Key responsibilities include researching merchants, preparing and sending responses, updating databases, and interacting with in-house and external counsel.

Responsibilities

• Process information and third-party requests including subpoenas, demands, information requests, data entry, correspondence, and file management.
• Collaborate with issuing parties and other teams to confirm and respond to status inquiries and escalations.
• Identify potential related matters and issues, business contacts, and research tools.
• Use technical resources and system tools to assist with information management and maintenance of legal entities.
• Manage electronic case management tools and other databases.
• Support special projects, analyses, research, and reports.
• Build and maintain electronic shared file rooms or other databases.

Requirements

• 3+ years of experience in paralegal, legal operations, or legal analyst roles supporting litigation, third-party requests, or similar legal processes.
• Experience reviewing legal documents, tracking deadlines, and coordinating responses to claims, subpoenas, or court-related matters.
• Experience using matter management systems, document repositories, and database tools for legal file management, tracking, and reporting.
• Ability to prepare written correspondence, response letters, and legal support materials with accuracy and attention to detail.
• Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience, and/or military experience.

Qualifications

• Paralegal certificate or equivalent legal operations credential.
• Experience supporting litigation and third-party response matters involving consumer or individual accounts.
• Experience working with in-house counsel and external counsel on small claims, garnishments, subpoenas, powers of attorney, or guardianship matters.
• Experience in financial services, payments, or other regulated industries.

Skills

• Strong organizational skills and attention to detail.
• Proficiency in legal document preparation and management.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.

Benefits

• Fuel Your Life program for physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program for recognizing peer contributions.
• Eight Employee Resource Groups fostering a collaborative culture and expanding networks.
• Professional growth opportunities including training, development, and internal mobility.
• Medical, dental, vision, life, and disability insurance options.
• Retirement planning with 401k match and discounted shares through the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.

Pay

Competitive compensation package based on experience and qualifications.

Schedule

This role is full-time, on-site Monday through Friday.