Paralegal – Subpoena Response Team

About the role

As a Paralegal on the Subpoena Response Team, you will review, research, and prepare responses to third-party legal requests, including subpoenas, investigative demands, and related inquiries. You will work closely with in-house counsel, external counsel, and business partners to administer requests, maintain matter records, and support timely, accurate responses that protect legal and business interests.

Responsibilities

• Review subpoenas, investigative demands, information requests, and related legal documents to identify response requirements, deadlines, and relevant business contacts
• Prepare and send responses to third-party legal requests in coordination with in-house counsel, external counsel, and internal stakeholders
• Record, process, and monitor incoming requests, filings, and orders using matter management systems and shared repositories
• Respond to status inquiries and escalations from issuing parties and internal teams with accurate updates and next steps
• Research related matters, supporting records, and available resources to help determine response scope and required documentation
• Maintain electronic case management tools, shared file rooms, and databases to support tracking, reporting, and retrieval of legal matter information
• Support program administration, reporting, special projects, and process improvement activities related to third-party response operations

Requirements

• 3+ years of experience in paralegal, legal operations, or legal analyst work supporting subpoena response, investigative demands, records requests, or similar third-party legal matters
• Experience reviewing legal documents, tracking deadlines, and coordinating document collection and responses in a regulated business environment
• Experience using matter management systems, document repositories, and database tools for legal matter tracking, file management, and reporting
• Bachelor's degree or higher in Legal Studies, Business, Criminal Justice, or related field, or equivalent combination of education, related experience and/or military experience

Qualifications

• Paralegal certificate or equivalent legal operations credential
• Experience preparing written correspondence and legal response materials with accuracy, organization, and attention to deadlines
• Experience supporting third-party response programs in financial services, payments, or consumer data environments
• Experience working with in-house counsel and external counsel on subpoena or investigative response matters

Skills

• Strong organizational and communication skills
• Attention to detail and ability to manage multiple tasks simultaneously
• Proficiency in legal research and document preparation
• Ability to work independently and as part of a team

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Roth and Traditional 401(k) plans with company matching
• Employee Stock Purchase Plan
• Tuition assistance and reimbursement program

Pay

Compensation is commensurate with experience.

Schedule

This role is on-site Monday through Friday.