Paralegal

About the role

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Responsibilities

• Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.
• Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs.
• Assist in the preparation of documents for court filings.
• Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings.
• Ensure all necessary documentation is accurate and up to date.
• Communicate with clients to obtain information, provide updates on case status, and assist with answering routine questions.
• Aid attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
• Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
• Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team.

Requirements

• Associate’s degree in Paralegal Studies or related field; Paralegal certification preferred.
• Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems.
• Strong understanding of legal terminology, processes, and documentation requirements.
• Excellent written and verbal communication skills to interact professionally with clients and court personnel.
• Ability to review and organize detailed documents with accuracy.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Demonstrated commitment to maintaining strict confidentiality and ethical conduct.

Qualifications

• Highly motivated and dedicated.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.
• Experience working in a fast-paced, deadline-driven environment.
• Strong interpersonal and communication skills.

Skills

• Legal research and analysis.
• Document drafting and editing.
• Case management and file organization.
• Client communication and relationship building.
• Administrative support and organization.

Benefits

At MCI, we offer a comprehensive benefits package that includes:

• Comprehensive medical, dental, and vision coverage.
• Paid time off and holidays.
• Incentive and rewards programs.
• Retirement savings options.
• Disability and life insurance.
• Flexible work arrangements.
• Professional development opportunities.

Pay

Starting compensation is based on experience.

Schedule

The role operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Contact Information

To apply for this position, please visit our careers page and complete a full application, including all screening questions and a brief pre-employment test. For more information about MCI, please visit our website.