PAR - SMH ED Registration - FT - 12 Hour - Day and Night Rotating Shifts including weekends and holidays
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to extract substantive content: The posting includes:
- Intro paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way."
- Then description of job: "This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types."
- Then "Education Required – High school diploma or equivalent Preferred – Associate’s Degree"
- "Work Experience Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience"
- "Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)"
- "Knowledge Skills And Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information.Effective verbal and written communication skills and the ability to present information clearly and professionally.Must be proficient with Windows-style applications, various software packages specific to role and keyboard.Strong interpersonal skills.Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.Skills to effectively present information and respond to questions from patients and customers, with proficiency.Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.Good organizational, time management, and conflict resolution skills.Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.Ability to work collaboratively with other departments.Ability to exercise sound judgment in handling/escalating difficult situations."
- Then "Job Duties Provide excellent customer service to all patients, guests, and family members.Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate.Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Performs financial analysis of each case and informs patient of financial responsibilityBalances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required."
- Then "The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time."
- Then compliance and EEO statements (should be removed as boilerplate). Also physical and environmental demands (maybe keep? It's substantive but not a list? It's a paragraph describing physical demands. Might be considered part of Requirements? Could be a separate section? The instructions say we can have sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical demands could be part of Requirements or Qualifications. But we need to avoid boilerplate EEO etc. Physical demands is not boilerplate; it's specific. So we could include it under Requirements or maybe a separate "Physical Requirements" but not in the list of allowed headings. The allowed headings list is examples; we can use others? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples but not exclusive? It says "include a section ONLY when the posting has real, specific content for it". It doesn't forbid other headings, but to be safe we could map content to those headings.
We have:
- About the role: could include the introductory mission paragraph and maybe the job description summary.
- Responsibilities: could list job duties (the bullet list under Job Duties). Also earlier description of tasks could be part of responsibilities.
- Requirements: could include Education, Work Experience, Certifications Preferred, Knowledge Skills And Abilities (KSAs), Physical and Environmental Demands.
- Qualifications: maybe combine with Requirements? But we need to avoid thin sections. Could combine Education, Experience, Certifications into Requirements, and KSAs into Skills.
- Skills: could list the KSAs (computer skills, communication, etc.) as a list.
- Benefits, Pay, Schedule: not present, so omit.
Thus we could have sections: About the role, Responsibilities, Requirements, Skills.
We need to use - for any list of duties/requirements/benefits. For prose, use
.
We must preserve all substantive information, not invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the sentences as is, but we can break into list items for duties etc.
We must not repeat job title as heading. No job ID.
We must remove boilerplate: EEO statements, compliance & privacy program, equal opportunity employer lines, accommodation contact, etc. Also remove "The above statements describe the general nature and level of work only..." maybe that's not boilerplate but it's a disclaimer; could be considered part of responsibilities? It's a generic statement; maybe we can keep it? It's not specific content; it's a disclaimer. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about "The above statements describe the general nature..." is legal-ish; could be considered boilerplate. Safer to remove it.
Also remove "Are you ready to make a difference? Apply Today!" and application instructions.
Also remove "Ochsner Health does not consider an individual an applicant..." etc.
Also remove "Physical and Environmental Demands" maybe we keep as part of Requirements.
We need to ensure we don't lose substantive info: Education, Experience, Certifications, KSAs, Physical demands.
Let's extract each piece.
Intro paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way."
Job description summary: "This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types."
Education: "Education Required – High school diploma or equivalent Preferred – Associate’s Degree"
Work Experience: "Work Experience Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience"
Certifications Preferred: "Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)"
Knowledge Skills And Abilities (KSAs): a long sentence with many skills. We need to break into list items maybe each skill separated by periods? The text: "Must have computer skills and dexterity required for data entry and retrieval of information.Effective verbal and written communication skills and the ability to present information clearly and professionally.Must be proficient with Windows-style applications, various software packages specific to role and keyboard.Strong interpersonal skills.Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.Skills to effectively present information and respond to questions from patients and customers, with proficiency.Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.Good organizational, time management, and conflict resolution skills.Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.Ability to work collaboratively with other departments.Ability to exercise sound judgment in handling/escalating difficult situations."
We can split each sentence after a period. Note there is no space after some periods (e.g., "information.Effective"). We'll need to add space for readability but not change meaning? Might be okay to add space. We'll preserve the content.
Job Duties: list: "Provide excellent customer service to all patients, guests, and family members.Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate.Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Performs financial analysis of each case and informs patient of financial responsibilityBalances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required."
We need to split into list items.
Physical and Environmental Demands: paragraph: "The physical
for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to extract substantive content: The posting includes: - Intro paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way." - Then description of job: "This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types." - Then "Education Required – High school diploma or equivalent Preferred – Associate’s Degree" - "Work Experience Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience" - "Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)" - "Knowledge Skills And Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information.Effective verbal and written communication skills and the ability to present information clearly and professionally.Must be proficient with Windows-style applications, various software packages specific to role and keyboard.Strong interpersonal skills.Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.Skills to effectively present information and respond to questions from patients and customers, with proficiency.Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.Good organizational, time management, and conflict resolution skills.Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.Ability to work collaboratively with other departments.Ability to exercise sound judgment in handling/escalating difficult situations." - Then "Job Duties Provide excellent customer service to all patients, guests, and family members.Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate.Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Performs financial analysis of each case and informs patient of financial responsibilityBalances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required." - Then "The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time." - Then compliance and EEO statements (should be removed as boilerplate). Also physical and environmental demands (maybe keep? It's substantive but not a list? It's a paragraph describing physical demands. Might be considered part of Requirements? Could be a separate section? The instructions say we can have sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Physical demands could be part of Requirements or Qualifications. But we need to avoid boilerplate EEO etc. Physical demands is not boilerplate; it's specific. So we could include it under Requirements or maybe a separate "Physical Requirements" but not in the list of allowed headings. The allowed headings list is examples; we can use others? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples but not exclusive? It says "include a section ONLY when the posting has real, specific content for it". It doesn't forbid other headings, but to be safe we could map content to those headings.
We have:
- About the role: could include the introductory mission paragraph and maybe the job description summary.
- Responsibilities: could list job duties (the bullet list under Job Duties). Also earlier description of tasks could be part of responsibilities.
- Requirements: could include Education, Work Experience, Certifications Preferred, Knowledge Skills And Abilities (KSAs), Physical and Environmental Demands.
- Qualifications: maybe combine with Requirements? But we need to avoid thin sections. Could combine Education, Experience, Certifications into Requirements, and KSAs into Skills.
- Skills: could list the KSAs (computer skills, communication, etc.) as a list.
- Benefits, Pay, Schedule: not present, so omit.
Thus we could have sections: About the role, Responsibilities, Requirements, Skills.
We need to use - for any list of duties/requirements/benefits. For prose, use
.
We must preserve all substantive information, not invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the sentences as is, but we can break into list items for duties etc.
We must not repeat job title as heading. No job ID.
We must remove boilerplate: EEO statements, compliance & privacy program, equal opportunity employer lines, accommodation contact, etc. Also remove "The above statements describe the general nature and level of work only..." maybe that's not boilerplate but it's a disclaimer; could be considered part of responsibilities? It's a generic statement; maybe we can keep it? It's not specific content; it's a disclaimer. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about "The above statements describe the general nature..." is legal-ish; could be considered boilerplate. Safer to remove it.
Also remove "Are you ready to make a difference? Apply Today!" and application instructions.
Also remove "Ochsner Health does not consider an individual an applicant..." etc.
Also remove "Physical and Environmental Demands" maybe we keep as part of Requirements.
We need to ensure we don't lose substantive info: Education, Experience, Certifications, KSAs, Physical demands.
Let's extract each piece.
Intro paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way."
Job description summary: "This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types."
Education: "Education Required – High school diploma or equivalent Preferred – Associate’s Degree"
Work Experience: "Work Experience Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience"
Certifications Preferred: "Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)"
Knowledge Skills And Abilities (KSAs): a long sentence with many skills. We need to break into list items maybe each skill separated by periods? The text: "Must have computer skills and dexterity required for data entry and retrieval of information.Effective verbal and written communication skills and the ability to present information clearly and professionally.Must be proficient with Windows-style applications, various software packages specific to role and keyboard.Strong interpersonal skills.Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.Skills to effectively present information and respond to questions from patients and customers, with proficiency.Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.Good organizational, time management, and conflict resolution skills.Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.Ability to work collaboratively with other departments.Ability to exercise sound judgment in handling/escalating difficult situations."
We can split each sentence after a period. Note there is no space after some periods (e.g., "information.Effective"). We'll need to add space for readability but not change meaning? Might be okay to add space. We'll preserve the content.
Job Duties: list: "Provide excellent customer service to all patients, guests, and family members.Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate.Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Performs financial analysis of each case and informs patient of financial responsibilityBalances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required."
We need to split into list items.
Physical and Environmental Demands: paragraph: "The physical
. We must preserve all substantive information, not invent or summarize away detail. So we need to keep the exact wording? Probably we can keep the sentences as is, but we can break into list items for duties etc. We must not repeat job title as heading. No job ID. We must remove boilerplate: EEO statements, compliance & privacy program, equal opportunity employer lines, accommodation contact, etc. Also remove "The above statements describe the general nature and level of work only..." maybe that's not boilerplate but it's a disclaimer; could be considered part of responsibilities? It's a generic statement; maybe we can keep it? It's not specific content; it's a disclaimer. Might be considered boilerplate? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The disclaimer about "The above statements describe the general nature..." is legal-ish; could be considered boilerplate. Safer to remove it. Also remove "Are you ready to make a difference? Apply Today!" and application instructions. Also remove "Ochsner Health does not consider an individual an applicant..." etc. Also remove "Physical and Environmental Demands" maybe we keep as part of Requirements. We need to ensure we don't lose substantive info: Education, Experience, Certifications, KSAs, Physical demands. Let's extract each piece. Intro paragraph: "Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way." Job description summary: "This job greets patients and guest in a courteous manner whether via telephone contact or in person; initiates scheduling an appointment or completing the check-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of all patient information. Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types." Education: "Education Required – High school diploma or equivalent Preferred – Associate’s Degree" Work Experience: "Work Experience Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience" Certifications Preferred: "Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)" Knowledge Skills And Abilities (KSAs): a long sentence with many skills. We need to break into list items maybe each skill separated by periods? The text: "Must have computer skills and dexterity required for data entry and retrieval of information.Effective verbal and written communication skills and the ability to present information clearly and professionally.Must be proficient with Windows-style applications, various software packages specific to role and keyboard.Strong interpersonal skills.Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have current knowledge of Federal, State and Local billing regulations.Skills to effectively present information and respond to questions from patients and customers, with proficiency.Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.Good organizational, time management, and conflict resolution skills.Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.Ability to work collaboratively with other departments.Ability to exercise sound judgment in handling/escalating difficult situations." We can split each sentence after a period. Note there is no space after some periods (e.g., "information.Effective"). We'll need to add space for readability but not change meaning? Might be okay to add space. We'll preserve the content. Job Duties: list: "Provide excellent customer service to all patients, guests, and family members.Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures all required forms are completed and other paperwork/documents are gathered and accurate.Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.Performs financial analysis of each case and informs patient of financial responsibilityBalances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.Other related duties as required." We need to split into list items. Physical and Environmental Demands: paragraph: "The physical