Paint and Body Advisor

Key Responsibilities

• Interact with customers to understand their needs and provide advice on the most appropriate paint and body repair services
• Inspect and assess the damage to the RV and provide accurate and detailed estimates of repair costs
• Liaise with insurance companies and adjusters to ensure proper documentation and claims processing
• Schedule repairs and manage the repair process, communicating with customers throughout to provide updates and manage expectations
• Work collaboratively with the RV service team to ensure timely completion of repairs and quality control
• Conduct final inspections to ensure that all work is completed to a high standard and meets the customer's expectations
• Handle customer inquiries and complaints, resolving issues promptly and professionally
• Maintain accurate records and documentation related to repairs, invoices, and customer interactions
• Aid in maintaining a safe and clean work environment, including following safety procedures and guidelines
• Keep up to date with industry developments and trends in the paint and body repair industry to maintain expertise and knowledge
• Perform other duties as assigned or requested

Qualifications

• 2+ years of experience in the RV paint and body industry, including estimating and scheduling repairs, and working with insurance companies and adjusters
• Excellent customer service skills, with the ability to communicate effectively and build strong relationships with customers and colleagues
• Strong organizational skills, with the ability to manage multiple tasks and prioritize competing demands effectively
• Attention to detail and accuracy, with the ability to provide detailed estimates and ensure that all work is completed to a high standard
• Knowledge of RV repair industry standards, procedures, and regulations
• Ability to use computer programs, such as estimating software, email, and scheduling tools
• Valid driver's license

Working Conditions

• This job may require standing, walking, or sitting for extended periods of time
• The work environment may be noisy and include exposure to fumes, dust, and other hazards associated with working in a service department
• The position may require working weekends or holidays depending on customer demand

What we offer

• A competitive salary and benefits package, as well as opportunities for career advancement
• Medical, Dental, and Vision insurance – Available 1st of the month following 30 days of employment
• Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
• 401K (after 90 days of employment)
• Over 100 hours of PTO in the 1st year
• 4 paid Holidays and 40 hours of Floating Holiday
• Industry leading pay
• New facilities
• Advancement opportunities

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8-hour shift
• Monday to Friday

Supplemental Pay

Commission pay