Paid Search Manager

Skai is seeking a dynamic thought leader to join our Expert Services team, providing world-class services and strategic consultation to our clients. This role focuses on enabling client success through campaign creation, optimization, and performance reporting for Search Advertising campaigns on the Skai Search management platform.

About the role

The Expert Services Manager is responsible for all facets of assigned account program performance and client satisfaction. Partnering with an Expert Services Director, you will execute and deliver elite-level results to ensure high growth for our clients while maintaining the high standards of excellence Skai is known for. Primary channels include Google Ads, Google Performance Max, Microsoft Search, and Microsoft Smart Shopping/Performance Max.

In addition to serving external clients, this role supports internal stakeholders as a Search expert, driving innovation across search publishers and reinforcing Skai’s leadership in paid search.

Responsibilities

• Uphold the team mission to bring about client success and self-sufficiency within search marketing and management.
• Execute ad campaigns at an elite level, optimizing performance to exceed clients’ goals.
• Act as a consultant and advisor to clients regarding media planning, campaign strategy, and best practices.
• Communicate the success and performance of assigned accounts, both internally and externally.
• Provide paid media solutions and expert platform support to enable clients to use Skai’s tools effectively.
• Support the client services team and existing clients through QBR and strategic consulting as needed.
• Pursue solutions for managed clients beyond available tools and templates.
• Partner with product development, technical account management, growth, and client success teams to drive platform innovation and capture market opportunity.

Requirements

• Undergraduate degree.
• 3-4 years of hands-on paid search campaign implementation, optimization, and management experience.
• 3+ years of client-facing or customer service experience.
• Strong data analysis skills, proficiency in Microsoft Excel, Google Workspace, and AI agentic solutions.
• Experience collaborating with a global team, both locally and virtually.
• Energized by solving problems and finding opportunities to make clients successful.
• Experience with Skai or other search marketing platforms preferred.
• Google Ads and Microsoft Advertising certifications highly desirable.
• Ability to travel occasionally.

Skai values passion, curiosity, a drive for efficiencies and growth, a desire to deliver best-in-class service, and strong interpersonal communication skills.

Skills

• Paid shopping and search experience.
• Deep knowledge of the Search ecosystem.
• Strategic-to-execution mindset.
• Strong client communication skills.
• Problem-solving and teamwork abilities.

Benefits

• Hybrid work model (three days in office per week).
• Passionate and diverse team members.
• Vibrant company culture.

Pay

The salary range for this position is $85,000–$95,000, with actual compensation varying based on experience, skills, abilities, internal equity, and market data. This role is eligible for additional bonus compensation, with full details provided during the recruitment process.

Schedule

Hybrid schedule with three days per week in the office.