Pagewide Web Press Writing Systems Engineer

Responsibilities

• Investigate inkjet press system settings, designs, and provide solutions to ensure customer needs are met.
• Support customers and service teams in achieving desired image quality, solve for complex interactions between Productivity-Image Quality-Durability and Cost per printDocument, and communicate optimal settings and end-to-end configurations for customer applications and application development.
• Perform qualifications related to changes in ink, printhead, press HW, and press SW features.
• Sustain customer assurance programs during transition from R&D through wide customer adoption.
• Audit field presses during upgrades and installs for paper path and tension trends that would affect press productivity, runnability, and image quality.
• Be familiar with latest features, SW releases, and hotfixes to ensure presses are ready to deliver optimal performance.
• Capture feedback and learnings from the field for communication to the rest of the organization.

Requirements

• Bachelor's or Master's degree in Computer Science or Engineering fields.
• 4+ years working with Digital Printing technology.
• Packaging and Commercial presses experience is preferred.
• Desired experience interacting with customers.
• Demonstrated problem-solving experience.

Skills and Knowledge

• Strong customer focus with a desire to understand and find solutions to customer needs.
• Detail-oriented, with a proven ability to use data and analytical methods to investigate/solve issues.
• Ability to work across the broader organization, local and remote, including R&D and Services organizations.
• Highly motivated with technical and business challenges, able to understand and weigh both aspects of a situation, ultimately driving for an optimized solution.

Pay and Benefits

The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only).

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays
• Additional flexible paid vacation and sick leave

(US benefits overview [https://hpbenefits.ce.alight.com/])