Packout Crew Lead

About the role

The Crew Lead will head up cleaning and packout crews both in the field and in the warehouse. They will communicate the scope of the project to the team and make sure the necessary materials and equipment are available to get the job done.

Responsibilities

• Ensure that inventory software is properly utilized for tracking the transfer and storage of all contents
• During the packout:
  • On-site point of contact for the customer (policy holder)
  • Capturing an accurate inventory of contents
  • Properly documenting all aspects of the packout
  • Ensuring contents, including furniture, valuable and delicate items, are properly protected, labeled, and inventoried for transfer to warehouse
• At the warehouse:
  • Oversee contents cleaning, deodorizing, drying, and restoration
  • Ensure proper tracking and storing of contents in vaults
  • Work with the estimator to develop accurate and timely estimates
  • Track usage of packing and cleaning supplies and ensure a proper inventory is maintained
  • Ensure that all work is completed in accordance the schedule and with company standards

Qualifications

• A desire to serve your community and be a team player
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work under pressure and meet deadlines
• A willingness to work in challenging conditions (like in a home that has had a fire)
• Valid driver's license and a clean driving record
• Are caring, patient, and compassionate. Have a genuine desire to make a difference in your client’s lives
• 2+ years of experience in contents restoration is a plus
• Familiarity with iCat inventory software a plus

Benefits

• 401(k) matching
• Opportunity for advancement
• Training & development
• Opportunities for growth and development
• A positive and supportive work environment
• Competitive compensation
• A strong commitment to safety
• A willingness to listen and collaborate
• A commitment to diversity, inclusion, and a culture where all employees feel welcome and respected, regardless of their background

Pay

$22.00 - $28.00 per hour