Packer/Mover

About the role

The Packer/Mover is responsible for safely packing, transporting, and returning customers' belongings during the restoration process. This role works directly with customers and team members to ensure personal property is handled with care, accurately documented, and delivered safely. The ideal candidate is dependable, team‑oriented, and committed to providing excellent customer service.

Responsibilities

• Pack, label, load, and transport customers' belongings safely and efficiently.
• Assist with inventorying and documenting items before they are moved.
• Carefully handle furniture, electronics, household goods, and other personal belongings.
• Deliver, unpack, and help set up customer belongings once restoration work is complete.
• Work at residential and commercial properties affected by fire, water, or other property damage.
• Communicate professionally with customers and provide a positive customer experience.
• Keep company vehicles, equipment, and work areas clean and organized.
• Follow company safety procedures and proper lifting techniques.
• Participate in training to learn company processes and restoration best practices.
• Support warehouse and restoration operations as needed.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Previous moving, packing, warehouse, delivery, or general labor experience preferred; restoration experience is a plus.
• Ability to lift and move heavy items throughout the workday.
• Strong attention to detail and ability to handle customer belongings with care.
• Positive attitude and willingness to work as part of a team.
• Good communication and customer service skills.
• Valid driver's license with an acceptable driving record preferred.
• Ability to work a flexible schedule, including occasional overtime or weekends as business needs require.

Company Overview

Empower Brands is a leading franchise organization encompassing ten industry‑leading brands across residential and commercial services, including Archadeck Outdoor Living, Bumble Roofing, Canopy Lawn Care, Conserva Irrigation, FRSTeam, JAN‑PRO, Koala Insulation, Outdoor Lighting Perspectives (OLP), Superior Fence and Rail, and Wallaby Windows. Empower is dedicated to providing its customers with the highest quality products and services while delivering franchise owners personal support, tools, and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a private‑equity firm focused on growth‑oriented franchise businesses. For more information, visit EmpowerFranchising.com.