Packaging Operations Supervisor

About the role

The Operations Supervisor role oversees packaging operations and is responsible for supervising daily activities to maintain a safe, secure, clean, and fair work environment for employees. The position is part of DHL Supply Chain Contract Packaging, which provides an in-distribution center packaging solution including primary and secondary packaging, POP, display, pallet display, etc.

Responsibilities

• Supervise the necessary daily activity to ensure a safe, secure, clean, and fair work environment for associates.
• Organize and lead the focus on improved productivity levels in a manner that emphasizes effectiveness by improving processes and the efficiency of associate work.
• Apply lean manufacturing principles to current production processes to identify areas where efficiency can be increased.
• Deliver associate orientation, training, performance reviews, and/or development as appropriate.
• Participate in the management of turnover among hourly staff consistent with the site turnover objectives.
• Maximize quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
• Plan, supervise, and prioritize daily workload and staffing to minimize the unplanned overtime.
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space).
• Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
• Troubleshoot problems during the production process to get the system up and running again as quickly as possible.
• Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
• Execute daily customer or vendor contract requirements and identify accessorial activity (work outside commercial contracts) and ensure necessary documentation.
• Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
• Participate in the collection of performance measurements consistent with customer, vendor, and site requirements.

Requirements

Required Education and Experience:

• Bachelor’s Degree or equivalent experience, preferred
• 0-3 years’ industry experience in primary packaging, secondary packaging, custom packaging, manufacturing, or related business and/or operations, required
• Operations or packaging production background, preferred

Qualifications

Qualifications include:

• Operational leadership skills
• Lean manufacturing principles
• Effective communication and problem-solving abilities
• Ability to manage employee performance and turnover
• Experience with inventory management and production planning

Skills

Skills required for this role include:

• Lean manufacturing principles
• Problem-solving and troubleshooting
• Effective communication
• Inventory management
• Production planning

Benefits

DHL Supply Chain offers a comprehensive benefits package including medical, dental, vision, prescription, discounted stock purchase, and a generous PTO policy.

Pay

The national salary range for this role is $62,500 - $70,000. For roles within California, the range is $68,640 - $82,200, and for Washington, it is $77,968 - $82,000.

Schedule

The Position hours are 2nd shift, Monday-Friday.