Packager

About the role

The Packager is a critical member of our operations team, reporting to the Logistics department. This position ensures that all finished units are prepared, packaged, and inspected to meet organizational quality standards and Standard Operating Procedures (SOPs). The Packager collaborates closely with the Order Fulfillment team to prioritize and expedite the processing of key units.

Responsibilities

• Packaging & Quality Assurance
  • Perform thorough packaging of finished units according to documented specifications and work instructions.
  • Conduct quality inspections at the point of packaging to ensure compliance with company SOPs and established quality standards.
  • Identify and report any nonconforming material or packaging defects to the QC and Production team to ensure product integrity.
• Order Fulfillment
  • Coordinate with the Order Fulfillment team to identify and prioritize high-importance orders.
  • Ensure priority units are processed, packed, and ready for shipment in a timely manner to meet on-time shipment performance targets.
  • Maintain accurate kanban rotation and labeling for all packaged goods to ensure inventory integrity.
• Operational Compliance
  • Maintain awareness of the company Quality Policy and Quality Objectives, understanding your role within the Quality Management System (QMS).
  • Adhere strictly to all established SOPs, safety protocols, and operational controls.
  • Document all packaging activities and quality checks as required by the organization’s documented information systems, ensuring records are maintained for traceability.

Requirements

• High attention to detail and ability to follow precise instructions.
• Ability to read and understand SOPs and quality inspection criteria.
• Strong communication skills for effective collaboration with logistics, QC, and fulfillment teams.
• Previous experience in a warehouse, packaging, or manufacturing environment is preferred.

About Brivo

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment.

By combining Brivo’s pioneering building access platform with Eagle Eye’s AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security.

Benefits

• Competitive medical, vision, and dental plans (including company-offset premiums).
• 401k with company match.
• Paid Time Off (PTO) policy that empowers you to maintain a healthy work-life balance.
• Premium onsite experience featuring communal meals, recurring social events, and fully stocked workspaces.

Pay

$16.00 / hour