PA - North Philadelphia - RN Case Manager

About Abby Care

Aby Care is building the leading AI-native platform for family-led care. America faces a growing care crisis, with millions needing care at home but lacking the tools, training, or recognition they deserve. Abby Care aims to harness the power of families as the largest untapped caregiving workforce, using technology to enhance care quality and system efficiency.

The Role

We seek a passionate Registered Nurse to join our team as a RN Case Manager. Reporting to the Director of Nursing in Pennsylvania, this is a Full-Time Hybrid position based in North Philadelphia, PA. The RN Case Manager oversees comprehensive care and coordination for patients, working closely with various stakeholders to achieve optimal outcomes.

Key Responsibilities

• Manage a diverse caseload, ensuring quality patient care and efficient care coordination.
• Provide coaching, oversight, and support to Certified Nursing Assistants (CNAs) to ensure high-quality patient care and adherence to clinical standards.
• Develop and implement individualized care plans based on patient assessments and goals.
• Carefully coordinate with Primary Care Physicians (PCPs), therapy providers, and internal support teams to ensure comprehensive care.
• Provide education and support to patients and families regarding their health care needs and treatment plans.
• Maintain accurate and timely electronic charting, prioritizing real-time documentation.
• Ensure all documentation meets regulatory and Abby Care standards, with a minimum of 24-hour turnaround time.
• Establish and maintain effective communication with PCPs, therapy providers, and internal support teams.
• Escalate appropriate issues to Clinical Leads in a timely manner, such as order management and patient concerns.
• Participate in on-call rotation (approximately one weekend per month), holiday rotation, and possible phone triage night coverage during weekdays.
• Achieve caregiver satisfaction by providing high-quality, compassionate care and support.
• Monitor and work to improve patient readmission rates.
• Ensure extended visits remain within acceptable ranges and administrative tasks (e.g., mileage reimbursements) are completed thoroughly.

Requirements

• An Associate's Degree or Baccalaureate School of Nursing Degree.
• A current and valid license as a Registered Nurse in the state of PA or a Compact/Multi-state Unencumbered License required.
• At least 2 years of experience as a Registered Nurse in a clinical setting; 1 year of home health experience preferred.
• Case management/supervisor experience and pediatric/adult care experience preferred.
• Knowledge of Medicaid paid family caregiving program and CNA scope of practice preferred (training provided if needed).
• Reliable transportation, valid driver's license, and current auto insurance required.
• Ability to work flexible hours, travel locally, and provide on-call service to patients/families.
• Knowledge of OASIS preferred (training provided if needed).

Benefits

• Competitive compensation packages reflecting the value you bring.
• Annual company performance bonus for full-time employees.
• Comprehensive health coverage, including high-quality medical, dental, and vision options, with a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
• Generous paid time off, including 10 paid company holidays.
• Financial savings benefits, including HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
• Paid parental leave to support your growing family.

Our Values

• Families First
• Urgency with Precision
• Relentlessly Resourceful
• Purpose with Positivity
• Driven to Redefine What’s Possible

Compensation Range

$80K - $84K