P/T Visitor Services Associate

Responsibilities

• Welcome visitors, answer questions, process admission and memberships, manage visitor flow and provide outstanding customer service.
• Implement daily opening and closing procedures
• Train and schedule front desk staff and volunteers
• Maintain front desk, lobby, museum shop, and adjacent public spaces
• Ensure smooth operation of museum shop including sales, inventory, consignment and displays
• Collect and maintain visitor data
• Place and track office supply orders
• Collaborate with museum staff on exhibitions, education programs, communications and special projects
• Assist with volunteer recruitment
• Clerical duties as assigned

Requirements

• Excellent communication and interpersonal skills
• Bachelor's degree or equivalent experience
• Experience in customer service; experience in a museum or cultural organization preferred
• Strong organization skills with ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft 365 (Word, Excel, Teams, etc.); experience with donor databases is a plus
• Interest in contemporary art preferred
• Ability to lift and move up to 25 lbs.