P/T Nursing Program Assistant / Public Health

Purpose

The NPA Intermittent position provides clerical and operational support to ensure continuity of services during staff absences, peak workload periods, and staffing transitions. This role will require increased hours during the back-to-school season and temporarily expanded hours at the start of employment until a new staff member is hired.

Essential Duties And Responsibilities

• Regular front desk duties.
  • Working the front desk when full-time employees are off-site, on PTO, absent due to call-ins and providing outreach support to the community.
  • Updating and maintaining referral documents.
  • Transferring and uploading documents into patient charts.
  • Uploading documents to O: drive.
  • Inactivating patients in SMV.
  • Updating tally sheets.
  • S supporting NPA-related administrative tasks.
  • Organizing and maintaining cage files and materials.
  • General clerical and operational support as needed.
  • Filling in Passports as needed.
  • Community outreach.
• Schedule And Hours
  • Regular Schedule: 12 hours/week: In-office on Tuesdays and Thursdays, 9:00 a.m. - 4:00 p.m., 30-min lunch.
  • Up to 20 hours per week as needed. Peak Period (Back To School): Up to 40 hours per week during back-to-school season.
  • Temporary Increased Hours: Additional hours may be required at the beginning of the role until a new staff member is hired. These hours/days may vary depending on the need.
  • Vital Records and Passports: Greets visitors and determines nature of visit. Provides information to visitors and answers questions regarding public health programs and services, or refers to appropriate person. Receives, screens and directs telephone calls to appropriate person. Provides information to callers. Takes and relays messages. Collects fees, prints receipts, processes accounts receivable and enters them into Finance Department program.
  • Maintains logs and verifies accuracy of data.
  • Closes and/or files records after data entry.
  • Checks eligibility for Medicaid. Prints and mails paperwork for Medicaid companies. Processes birth and death applications and enters into computer to generate certificates. Registers death certificates from funeral homes.
• Administrative
  • Provides clerical support to administrative staff and administrative assistants.
  • Aids in mass mailings, data entry, filing, or balancing accounts.
  • Instructs clients on how to complete demographic forms, fee determination forms and consent forms.
  • Prepares Medicaid claim forms for submission to various providers.
  • Posts Medicaid payments to client account.
  • Records clinic specimens and packages them for transport by various couriers.
  • Inventories supplies and places orders as needed.
  • Cleans clinic and office space as necessary.
  • May be assigned to any nursing program section.
  • Works on special projects.
  • Performs other duties as assigned.

Requirements

• Education: General/tech high school diploma or GED equivalent.
• Job Experience: 1-3 years of experience Requires one-year general clerical experience.
• Knowledge, skills and abilities: Must have general clerical experience, preferably in a clinic, day care, or customer service setting.

Employment is contingent on successfully passing a full criminal background check. Requires successful completion of the Basic Clerical skills testing consisting of the following: o Data Entry Microsoft Outlook Customer Service