P&C Product Management Analyst Consultant - State Management

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. This role may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

About the role

We are seeking a P&C Product Management Analyst Consultant to support P&C Personal Lines products for our members in the Go-To-Market (GTM) sub-region team comprising Texas and Arkansas. This role monitors, analyzes, and interprets data for the property & casualty product line, identifying opportunities and challenges in assigned state(s). You will develop recommendations to support product strategy with a focus on profitability, competitiveness, and sales performance.

This position requires an individual to be in the office 4 days per week and can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, or Chesapeake, VA. Relocation assistance is not available for this position.

Responsibilities

• Analyzes complex internal and external data such as segment-level performance, local market trends, cost-benefit analysis, and weekly and monthly performance vs. plan/forecast.
• Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
• Formulates responses to routine and complex member inquiries elevated by Member Contact teams.
• Interacts with, and at times directs, key stakeholders across the business (e.g., Underwriting, Marketing, Legal, IT) to collect and analyze information that drives business goals.
• Develops complex product dashboards and reporting in Excel, Tableau, or other analytical tools to support identification of key performance metrics such as results monitoring, competitive position, and local market strategy execution.
• Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
• Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
• 4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business with 2 years of product or program management experience.
• 2 years of P&C (Property & Casualty) experience.
• Advanced skills using data querying tools and dashboards including Excel, Tableau, or other analysis tools.
• Knowledge of product-related regulations, and risk and compliance requirements.

Skills

• P&C Business Acumen (product management, pricing, underwriting, product intelligence, etc.).
• Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyzing trends to make recommendations to leadership.
• Proficient knowledge of Excel, Snowflake, SQL, Tableau, or similar applications.
• Strong written and verbal communication skills.
• Consistent demonstration of leadership behaviors.
• US military experience through military service or as a military spouse/domestic partner (preferred).

Pay

The salary range for this position is $85,040 - $162,550. USAA does not provide visa sponsorship for this role.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) and pension plans.
• Life insurance.
• Parental benefits and adoption assistance.
• Paid time off program with paid holidays plus 16 paid volunteer hours.
• Various wellness programs.
• Career path planning and continuing education to assist with professional goals.