Owner Relations Agent - 26291 6 Locations

About the role

At Enverus, we’re committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI. Our innovative solutions are reshaping the way energy is consumed and managed, creating intelligent connections across the entire energy ecosystem—from renewables, power, and utilities to oil and gas and financial institutions.

This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector.

Responsibilities

• Answer incoming owner relations calls regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
• Log owner inquiries in a case tracking system and follow up on outstanding unresolved inquiries.
• Respond promptly to companies' needs and add value by building relationships and trust through client interactions; manage difficult or emotional situations.
• Ensure responses are accurate, timely, and friendly.
• Manage emotions (calm, non-defensive, respectful).
• Participate in cross-training to develop new skills, expand knowledge, and improve the business and customer experience.

Requirements

• Demonstrated ability to manage multiple tasks and clients.
• Ability to multi-task between several critical client situations at the same time.
• Ability to professionally interface with clients over the phone or through email.
• Strong self-motivation and the ability to work both independently or with a team.
• Strong organizational skills, sets priorities, and meets deadlines.
• Excellent written, oral, and interpersonal communication skills.
• 2-5 years of industry-related experience and/or training in revenue accounting, land, JIB, A/P, regulatory, marketing, or production.
• Proficiency in all Microsoft Office applications and various oil and gas software programs.
• High School degree or equivalent.

Benefits

• Medical, dental, and vision coverage.
• Income protection (disability, life/AD&D, critical illness, accident).
• Employee Assistance Program (EAP).
• Healthcare Spending Account (HSA).
• Commuter, lifestyle, and wellbeing program.
• Pet insurance.