Overnight Team Leader

About the role

Plans, directs, and supervises team members in day‑to‑day store operations across various departments. Serves as a mentor and coach, implements strategies to improve customer service and drive sales, and maintains store appearance according to company standards.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members to ensure a positive company image.
• Handle staffing, selection, and hiring to meet department needs.
• Promote succession planning by defining career paths, identifying development needs, and participating in promotion decisions.
• Document and apply disciplinary actions; make recommendations regarding discharge.
• Manage P&L, achieve sales targets, and maintain shrink control for the department.
• Model exceptional, fast, and friendly customer service.
• Communicate the Meijer Friendly Initiative in all team meetings and conversations.
• Mentor and coach team members to exceed customer service and sales goals while maintaining Meijer standards.
• Ensure thorough training of all team members and completion of required training modules.
• Spend the majority of time on the sales floor communicating with customers and team members to deliver exceptional service.
• Promote a safe work environment.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent (required).
• 2–3 years of related retail experience.
• 1 year of management experience.
• Rotational experience in other store areas (meat, bakery, produce, deli, customer service, product flow) is helpful.
• Strong communication skills that provide clear, precise direction.
• Proven ability to resolve conflict by addressing root‑cause issues.
• Ability to manage multiple tasks simultaneously.
• Skill in analyzing financial and statistical information to make informed decisions.
• Experience teaching suggestive selling techniques.
• Commitment to a safety‑first culture.
• Demonstrated ability to mentor team members at all levels, including SDITs, hourly staff, and team leaders.
• Successful completion of all required certifications.

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Pay

Weekly pay.

Schedule

Flexible scheduling options are provided.