Overnight Shift Supervisor, RTC

About the role

The Overnight Shift Supervisor assists Managers in providing management, leadership, and supervisory oversight of Youth Care Specialists at OhioGuidestone’s Youth Residential Treatment Center. This is a full-time position from 10pm-8am on Thursdays through Sundays.

Responsibilities

• Oversees and maintains the safety and security of residents during the overnight hours.
• Makes sure accreditation, licensing standards, rules, and routines are met and maintained.
• Maintains a safe and therapeutic environment throughout the campus.
• Develops therapeutic relationships with residents.
• Performs hourly rounds of the cottages and campus.
• Handles all crisis situations and notifies appropriate Management if needed.
• Maintains the required staff-to-resident ratio.
• Gives ongoing feedback to staff, either positive or constructive.
• Guides new staff through shift procedures and job expectations.
• Informs program managers of issues and concerns from previous shifts.
• Provides face-to-face assessments of restraints across the campus when on duty.
• Completes overnight documentation before shift ends, including reviewing CIRs.
• Completes all required paperwork accurately and promptly.
• Attends supervision, team meetings, and other required meetings.
• Adheres to specific contract and training requirements outlined by the Cuyahoga County Juvenile Court and the Ohio Department of Youth Services.
• Maintains regular and reliable attendance.
• May be involved in planning, organizing, and implementing special events or department-specific projects.

Qualifications

• Ability to delegate, manage people, and evaluate staff and programs.
• Physical ability to restrain residents with varying ages, heights, and weights.
• Supervisory skills and flexibility to manage multiple sites.
• Ability to transport residents.
• Professional interactions with coworkers, representatives from outside agencies, and families.
• Attention to detail and confidentiality required.
• Strong oral and written communication skills.
• Typing and computer literacy, including Windows applications, Microsoft Word and Excel, e-mail, and basic database usage.
• Driver’s license with a safe driving record.

Education

• Minimum educational level is a High School Diploma/GED with 5 years of experience preferred.
• Associate’s degree and at least 2 years of experience working with children having emotional/behavioral/psychiatric problems, or a Bachelor’s degree in a human services-related field is preferred.