Overnight Security Officer | Part Time

About the role

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. As a Hyatt Security Officer, you’ll provide for the safety and security of the hotel’s guests and colleagues while adhering to established standards. You’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day.

We’re dedicated to providing excellent service and creating moments that make a lasting impact. Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Responsibilities

• Enforce rules and policies with respect and professionalism
• Resolve conflicts with the use of de-escalation techniques
• Analyze situations accurately and implement an effective course of action
• Clearly communicate incident details with management
• Create accurate incident/accident reports as necessary
• Identify and investigate suspicious behavior and irregular activity
• Conduct foot patrols of designated areas
• Respond to alarms and requests for assistance
• Respond to medical emergencies, render aid, and relay information to EMS
• Utilize CCTV systems for investigations and surveillance
• Demonstrate a positive team mindset in helping other departments achieve customer satisfaction
• Other duties as assigned by the Director of Security

Requirements

• Must be 21 years of age or older
• Must be able to work a flexible schedule, including morning, afternoon, overnight shifts with weekend and holiday availability
• Ability to follow written and verbal instructions
• Capacity to adhere to established dress code and grooming standards
• Be of good moral character and pass a thorough background investigation

Qualifications

• High School Diploma
• CPR and First Aid required or must obtain within first 90 days of employment
• Certified Lodging Security Officer (CLSO) certification required or must obtain within first 120 days of employment
• Previous Security, Military, or Emergency Services experience preferred

Skills

• Refined understanding of the principles of Customer Service
• Strong verbal and written communication skills
• Demonstrated problem-solving ability
• Ability to prioritize and perform multiple tasks in dynamic situations
• Proficient in basic computer skills
• Familiarity with 2-Way Radio usage and etiquette

Physical Requirements

• Sufficient strength and endurance to stand and walk for extended periods of time
• Mentally alert, physically sound, and have hearing sufficient to perform the essential functions of the job

We would enjoy meeting you in person, with the possibility of an on-the-spot job offer! Join us for Open Interviews / “Walk-in Wednesday” at Hyatt Regency Salt Lake City from 12:00 PM to 4:30 PM. For meeting room location, please check in at the Security Office.