Overnight Security Officer- Part-time

Safety & Security Operations

• Conduct routine interior and exterior patrols throughout the property to identify safety hazards, suspicious activity, or maintenance concerns.
• Monitor CCTV cameras, access control systems, and alarm panels throughout the shift.
• Respond quickly and professionally to incidents, disturbances, or emergencies, including medical situations, fire alarms, and guest complaints.
• Manage and document all security-related activity through detailed incident reports and shift logs.
• Enforce hotel policies, safety regulations, and procedures in a calm and consistent manner.

Guest & Employee Support

• Provide courteous and helpful assistance to guests—escorts, directions, lockouts, or safety concerns.
• Support front desk and night audit teams with guest interactions that require security presence.
• Aid employees with safety-related concerns and help maintain a secure work environment.

Loss Prevention

• Perform investigations related to theft, damage, or policy violations.
• Protect hotel assets by monitoring restricted areas and ensuring proper key control procedures.
• Support risk-management efforts by reporting hazards or conditions that may lead to liability.

Emergency Response

• Act as first responder during emergency situations; coordinate with local law enforcement, fire, or medical personnel when required.
• Follow established emergency procedures such as evacuation protocols, shelter-in-place procedures, and crisis communication steps.
• Maintain knowledge of all fire safety systems, emergency exits, and safety equipment locations.

We Offer

• 6 Free room nights after 90 days of service.
• Discounted and Friends & Family Room Rates upon hire.
• 401K with company match.
• Tuition Reimbursement.
• 50% discount in Crossroads.
• 20% discount in gift shop (exception: jewelry, UNC items, alcohol).
• Employee Stock Purchase Plan.
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more.

Covid-19 Safety

• Hyatt Hotels follows all COVID-19 CDC and county health department protocols for the safety of our employees and guests.

Qualifications

• High school diploma or equivalent required.
• Previous security, military, law enforcement, or hospitality experience preferred.

Skills & Competencies

• Strong observational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to handle confidential information with discretion.
• Professional presence and calm demeanor in stressful situations.
• Basic computer skills for report writing and monitoring systems.