Overnight Member Services Representative

About the role

The role involves providing exceptional customer service to members, managing member accounts, and ensuring the cleanliness and maintenance of facilities.

Responsibilities

• Handle member inquiries and complaints efficiently
• Manage member account information and billing processes
• Maintain cleanliness and orderliness of facilities
• Perform janitorial tasks as needed

Requirements

• High school diploma or equivalent
• Experience in customer service or related field preferred
• Ability to work evenings and weekends

Qualifications

• Strong communication skills
• Attention to detail
• Physical ability to perform janitorial tasks

Skills

• Customer service orientation
• Time management
• Problem-solving skills

Benefits

• Comprehensive health insurance
• Paid time off
• Professional development opportunities

Pay

$15 - $20 per hour based on experience

Schedule

Evenings and weekends, rotating shifts