Overnight Incident Commander (Overnight Security)

About the role

North Cascades Institute (NCI) seeks a qualified, safety‑minded individual to serve as the Overnight Incident Commander (OIC) at the Environmental Learning Center (ELC) in the heart of the North Cascades. The OIC is a key member of the risk‑management team, responsible for after‑hours operations, responding to guest and staff needs, and overnight incident response. The position requires strong judgment, clear communication, and the ability to remain calm, professional, and responsive in a remote environment.

Responsibilities

• Serve as the primary point of contact for after‑hours needs, including room lockouts, building concerns, and medical or safety emergencies.
• Collaborate closely with Daytime Incident Commanders, program staff, and the on‑site director to ensure a consistent, coordinated approach to guest experience, safety, and campus operations.

Qualifications

• Ability to communicate kindly, clearly, and effectively through email, in person, and over the phone.
• Excellent customer service, situational awareness, and problem‑solving skills.
• Ability to work respectfully with people from diverse backgrounds, cultures, identities, and ages.
• Experience with emergency response, incident command, or risk‑management systems.
• A passion for working in a unique outdoor setting is a plus.

Requirements

• Current Wilderness First Responder certification, or the ability to obtain certification prior to start.

Benefits

• Housing provided at a minimal cost.
• Opportunity to spend a season in the spectacular North Cascades.

Schedule

• Seasonal position with multiple season extensions available.
• Remote location; personal vehicle required.