Overnight Fulfillment Expert (T1518)

About the role

Target's leadership truly empowers personal and professional growth, fostering an environment where we care, grow and win together.

Responsibilities

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we’re happy they chose to shop at Target.
• Select items for order pickup, drive up and ship to home for digital guest orders.
• Accurately put on hold all order pickup and drive-up orders.
• Properly prepare, pack and sort guest orders for shipment using correct materials.
• Deliver quality and accuracy with each order while meeting timeliness goals.
• Maintain your workspace and supplies; keep equipment and designated areas organized and supplies in stock.
• Properly use equipment while following safety best practices.
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items.
• Always demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

Requirements

• Must be at least 18 years of age or older
• Welcoming and helpful attitude toward all guests and other team members
• Learn and adapt to current technology needs
• Work both independently and with a team
• Resolve guest questions immediately
• Attention to detail and follow a multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Qualifications

• Experience in a dynamic work environment where your daily work will change based on guest ordering patterns
• Skills to assess your daily business and utilize tools to determine how to meet digital demand
• Knowledge of reporting systems that show how digital guest traffic patterns are changing throughout the day and be adaptable to guest demand
• Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement

Skills

• Interact and help others - including guests that shop our store and fellow team members you work with
• Fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
• Flexible work schedule (e.g., nights, weekends and holidays)

Benefits

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.