Overnight Courier
Job Summary
The Courier I is responsible for the safe, efficient, and timely pick-up and delivery of food and environmental samples to and from laboratory testing facilities. This role plays an important part in maintaining sample integrity and supporting laboratory operations.
The Courier provides outstanding customer service while ensuring compliance with company policies, regulatory requirements, and safety standards.
Responsibilities
- Safely operate a company vehicle to transport food and environmental samples between customer locations and laboratory facilities.
- Ensure all samples are delivered on time and in proper condition while maintaining required chain-of-custody documentation.
- Use the company’s routing and driving mobile application to receive assignments, follow delivery routes, log stops, upload photos, and communicate with dispatch.
- Provide professional and courteous customer service during pick-up and delivery interactions.
- Follow all company policies and applicable state and federal driving regulations.
- Report accidents, incidents, or vehicle issues according to company procedures.
- Assist with routine vehicle checks to ensure safe and reliable operation.
- Clock with laboratory staff regarding sample schedules and priorities.
- Complete assigned FDA collections and required photo documentation for warehouse or freezer samples.
- Maintain a clean, safe, and professional work environment.
- Participate in team initiatives and support departmental goals.
- Complete all required training and adhere to company safety standards.
Education & Experience
- A high school diploma or GED is required.
- Two or more years of professional courier, delivery, or transportation experience is preferred.
- A current, valid driver’s license issued in the state of operation is required.
- A clean driving record with no DUIs or major moving violations within the past 5 years is required.
- Comfortable using mobile technology, navigation systems, and delivery apps is required.
- A demonstrated professionalism, reliability, and strong work ethic is required.
- A basic knowledge of laboratory operations is preferred.
- Familiarity with laboratory safety procedures is a plus.
Skills & Competencies
- Customer Service
- Attention to Detail
- Organization
- Reliability and Dependability
- Safety Awareness
- Teamwork
- Accuracy
- Basic technology proficiency (mobile apps, GPS navigation, digital documentation)
- A valid Driver's License is required.
Overnight Schedule
Overnight schedule: Tuesday - Saturday, 1:30 AM - 9:00 AM
Qualifications
Qualified candidates must have a high school diploma or equivalent, two or more years of professional courier, delivery, or transportation experience, a valid driver’s license, a clean driving record, and comfort using mobile technology and navigation systems.
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