Overnight Closer
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We must include sections only when posting has real specific content. We have job summary (could be About the role). Responsibilities: essential duties and responsibilities. Requirements: maybe Minimum Qualifications and Physical Demands? Could be Requirements. Qualifications: maybe same? But we need to avoid duplication. We can combine.
We have Benefits listed. Pay and Schedule not mentioned, so we should NOT include those sections.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. There's some text about franchisee etc. That's not boilerplate? It's about employment relationship; maybe keep? It's not essential but it's not boilerplate. It's informational about franchisee. Might keep as part of About the role? But we can include as a paragraph.
We must preserve all substantive information. So include job summary, duties, behavior requirements, minimum qualifications, physical demands, benefits, and the franchisee note.
We must not repeat job title as heading. So no Customer Service Representative
.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide sections: About the role (job summary + maybe franchisee note). Responsibilities (essential duties). Requirements (minimum qualifications + physical demands). Benefits (list). Possibly Skills? Not explicitly listed; but we have essential behavior requirements (customer service, listening, problem solving, diplomacy, communication). Those could be Skills. Could put under Skills section. But we already have Requirements; maybe better to separate: Requirements = minimum qualifications + physical demands; Skills = essential behavior requirements. Benefits separate.
We must not create empty sections.
Let's extract content.
Job Summary: "Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests."
Essential Duties And Responsibilities list:
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
We need to preserve as list items. Could flatten: each bullet as
- . The sub-bullets could be separate
- as well.
Essential Behavior Requirements (Skills):
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
- Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications:
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
Physical Demands:
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
Benefits list:
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support
- Team Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Also there is a line: "Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law."
We need to keep substantive info; this is marketing fluff but still part of posting. Could include as About the role paragraph.
We must not include application instructions (like "Check us out on LinkedIn...") maybe that's okay as part of About the role. It's not instruction to apply. It's promotional. Keep.
We must not include boilerplate like EEO etc. There's none.
Now produce HTML.
Structure:
About the role
Job summary paragraph + maybe the promotional paragraph.
Responsibilities
- ...
...
Skills
- ...
...
Requirements
- ...
...
(maybe separate Minimum Qualifications and Physical Demands as separate ? Could combine but better separate headings? Not required; we can have one list with all requirements.
But we need to follow rule: Use - for any list of duties/requirements/benefits. So we can have multiple lists.
We'll do:
Minimum Qualifications
...
Physical Demands
...
But the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list Minimum Qualifications or Physical Demands as headings. However we can still use those headings? The instruction: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive. It says use for section headings (e.g. ...). Likely we should stick to those headings. So we need to map content to those headings.
Thus we have:
- About the role (job summary + promotional)
- Responsibilities (essential duties)
- Requirements (maybe combine minimum qualifications and physical demands)
- Skills (essential behavior requirements)
- Benefits (list)
We should not create Qualifications separate if we already have Requirements. Could also have Qualifications but we can skip.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits.
Now we need to put content accordingly.
About the role: include job summary paragraph and the promotional paragraph (the long paragraph about Planet Fitness). Could be two
elements.
Responsibilities: list of duties.
Requirements: list of minimum qualifications and physical demands combined? Could separate into two
under same heading? Might be okay to have two lists under Requirements heading.
Skills: list of behavior requirements.
Benefits: list.
Now ensure we don't include any filler like "not specified". All good.
Now produce HTML.
Let's craft.
About the role:
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Now Responsibilities list:
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
But nested lists maybe okay. However rule: Use - for any list of duties/requirements/benefits. It didn't forbid nested lists. Could flatten: each bullet as separate
- . Simpler: list each duty as
- . Let's flatten:
- Greet/meet potential members, providing a great customer experience.
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/clean
- for any list of duties/requirements/benefits. Use
for prose. We need to decide sections: About the role (job summary + maybe franchisee note). Responsibilities (essential duties). Requirements (minimum qualifications + physical demands). Benefits (list). Possibly Skills? Not explicitly listed; but we have essential behavior requirements (customer service, listening, problem solving, diplomacy, communication). Those could be Skills. Could put under Skills section. But we already have Requirements; maybe better to separate: Requirements = minimum qualifications + physical demands; Skills = essential behavior requirements. Benefits separate. We must not create empty sections. Let's extract content. Job Summary: "Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests." Essential Duties And Responsibilities list: - Greet/meet potential members, providing a great customer experience. - Handle front desk related tasks: - Answering phone calls in a polite and friendly manner to assist with questions or concerns. - Taking info calls and tours - Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. - Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. - Help maintain the neatness/cleanliness of the club. We need to preserve as list items. Could flatten: each bullet as
- . The sub-bullets could be separate
- as well.
Essential Behavior Requirements (Skills):
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
- Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications:
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
Physical Demands:
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
Benefits list:
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support
- Team Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Also there is a line: "Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law."
We need to keep substantive info; this is marketing fluff but still part of posting. Could include as About the role paragraph.
We must not include application instructions (like "Check us out on LinkedIn...") maybe that's okay as part of About the role. It's not instruction to apply. It's promotional. Keep.
We must not include boilerplate like EEO etc. There's none.
Now produce HTML.
Structure:
About the role
Job summary paragraph + maybe the promotional paragraph.
Responsibilities
- ... ...
Skills
- ... ...
Requirements
- ... ...
- ? Could combine but better separate headings? Not required; we can have one list with all requirements.
But we need to follow rule: Use
- for any list of duties/requirements/benefits. So we can have multiple lists.
We'll do:
Minimum Qualifications
- ...
Physical Demands
- ...
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive. It says use
for section headings (e.g. ...). Likely we should stick to those headings. So we need to map content to those headings. Thus we have: - About the role (job summary + promotional) - Responsibilities (essential duties) - Requirements (maybe combine minimum qualifications and physical demands) - Skills (essential behavior requirements) - Benefits (list) We should not create Qualifications separate if we already have Requirements. Could also have Qualifications but we can skip. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. Now we need to put content accordingly. About the role: include job summary paragraph and the promotional paragraph (the long paragraph about Planet Fitness). Could be two
elements. Responsibilities: list of duties. Requirements: list of minimum qualifications and physical demands combined? Could separate into two
- under same heading? Might be okay to have two lists under Requirements heading.
Skills: list of behavior requirements.
Benefits: list.
Now ensure we don't include any filler like "not specified". All good.
Now produce HTML.
Let's craft.
About the role:
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
- for any list of duties/requirements/benefits. It didn't forbid nested lists. Could flatten: each bullet as separate
- . Simpler: list each duty as
- . Let's flatten: - Greet/meet potential members, providing a great customer experience. - Answering phone calls in a polite and friendly manner to assist with questions or concerns. - Taking info calls and tours - Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. - Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. - Help maintain the neatness/clean
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Now Responsibilities list: