Overnight: Administrative Assistant or Certified Peer Recovery Specialist

Responsibilities

• Welcome and provide engagement and orientation to incoming patients including review of overall program philosophy and operations.
• Maintains and ensures confidentiality of all patients information.
• This is a computer-focused position requiring proficiency in multiple databases, including EMR, Central Registry, and Medical Billing systems.
• Intermediate to expert abilities and knowledge Google Workspace.
• The role is critical in supporting the day-to-day operations of a busy clinic, with a strong emphasis on accuracy, confidentiality, and customer service.
• Answering phones, forwarding calls to appropriate staff, and taking messages as needed.
• Responding to phone and in-person inquiries about intake and transfer procedures.
• Facilitating the intake process
• Collecting patient fees
• Maintaining appropriate boundaries in all contact with patients.
• Maintaining confidentiality of sensitive data and patient identities.
• Performing other duties as assigned.
• Occasionally involves light work lifting up to 30 pounds.
• Attends and participates in formal and informal staff meetings, and addresses patients and program issues.
• Maintains a work environment that is marked by respect for others; that values inclusiveness, and that fosters cooperation and teamwork.
• Performs other duties as assigned by management.

Qualifications

• Full-time Monday - Friday 10:00PM to 6:00AM
• The base rate for this position is $19.29/hour, increasing to $20/hour after 90 days.
• There is also an additional $5/hour shift differential.
• We've pioneered a revolutionary approach to methadone treatment by introducing our 24-hour intake model.
• This will be the second DRG clinic to provide this service.

Benefits

• Health benefits: Medical, Dental and Vision
• Accrued PTO and Sick time 11 Paid Holidays per calendar year
• Retirement Plan