Overhead Crane & Hoist Service Technician (NY Area)
American Crane & Equipment Corporation · Rochester, NY · 1 mo ago
Information Technology$45/hrFull-time
Field Service & Technical Work
- Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
- Service electric overhead cranes and hoists (mechanical and electrical systems)
- Troubleshoot and repair 480 VAC / 3-phase electrical systems
- Perform work independently while adhering to all safety and quality standards
Customer Interaction & Communication
- Communicate clearly with customers, supervisors, and internal teams
- Represent ACECO professionally at all job sites
- Provide clear updates and recommendations based on equipment condition
Documentation & Reporting
- Complete accurate service reports and documentation
- Track work performed, findings, and follow-up needs
- Maintain accountability for service quality and reporting accuracy
On-Call & Travel Responsibilities
- Participate in on-call rotation
- Travel locally, regionally, and/or nationally as required
- Support urgent customer needs when necessary
Education & Experience
- High school diploma or GED required
- Technical or trade certifications preferred
- 3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferred
Skills & Attributes
- Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
- Solid mechanical troubleshooting and repair capability
- Strong understanding of OSHA safety standards, lockout/tagout, and fall protection
- Ability to work independently with minimal supervision
- Strong customer-facing communication skills
- High attention to detail and follow-through
- Reliable, accountable, and self-directed
Requirements
- Authorization to work in the United States without current or future employer sponsorship
- Eligibility to access export-controlled information where applicable
- Willingness to undergo a background check in accordance with applicable laws
- Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
- Ability to meet the posted work schedule and travel requirements
- Willingness to follow all company safety policies and procedures
- Willingness to wear appropriate PPE when required
- Willingness to complete required safety and compliance training
- Ability to perform essential job functions with or without reasonable accommodation
- Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing