Overhead Crane & Hoist Service Technician (AZ Area)

About the role

This is a field-based service role where you'll spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision. Successful technicians in this role are self-directed, safety-focused, mechanically capable, and comfortable operating independently in industrial environments where uptime and customer responsiveness matter.

Responsibilities

• Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
• Service electric overhead cranes and hoists (mechanical and electrical systems)
• Troubleshoot and repair 480 VAC / 3-phase electrical systems
• Perform work independently while adhering to all safety and quality standards
• Communicate clearly with customers, supervisors, and internal teams
• Represent ACECO professionally at all job sites
• Provide clear updates and recommendations based on equipment condition
• Complete accurate service reports and documentation
• Track work performed, findings, and follow-up needs
• Maintain accountability for service quality and reporting accuracy
• Participate in on-call rotation
• Travel locally, regionally, and/or nationally as required
• Support urgent customer needs when necessary

Requirements

• Authorization to work in the United States without current or future employer sponsorship
• Eligibility to access export-controlled information where applicable
• Willingness to undergo a background check in accordance with applicable laws
• Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
• Ability to meet the posted work schedule and travel requirements
• Willingness to follow all company safety policies and procedures
• Willingness to wear appropriate PPE when required
• Willingness to complete required safety and compliance training
• Ability to perform essential job functions with or without reasonable accommodation
• Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing

Qualifications

• High school diploma or GED required
• Technical or trade certifications preferred
• 3-5+ years of hands-on experience servicing electric overhead cranes and hoists strongly preferred
• Strong field service experience in industrial environments
• Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
• Solid mechanical troubleshooting and repair capability
• Strong understanding of OSHA safety standards, lockout/tagout, and fall protection