Outside Software Account Representative-Louisville

About the role

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota.

Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs. Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs. Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.). Participates in sales meetings, call calibrations, and training as needed.

Responsibilities

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

Requirements

• 3+ years of direct sales experience required (preferably in a SaaS role or company)
• 2+ years’ experience in outbound sales (full sales cycle) role required
• Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• 50% driving requirement and valid drivers license
• Must live local to the city of the job posting (within a 1-hour commute)

Qualifications

• Basic Qualifications: 3+ years of direct sales experience required (preferably in a SaaS role or company); 2+ years’ experience in outbound sales (full sales cycle) role required; Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite; Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships; Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands; Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures; Strong technical skills with proficiency in MS office and the ability to learn new programs and systems; 50% driving requirement and valid drivers license; Must live local to the city of the job posting (within a 1-hour commute).

Skills

• Basic Qualifications: 3+ years of direct sales experience required (preferably in a SaaS role or company); 2+ years’ experience in outbound sales (full sales cycle) role required; Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite; Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships; Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands; Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures; Strong technical skills with proficiency in MS office and the ability to learn new programs and systems; 50% driving requirement and valid drivers license; Must live local to the city of the job posting (within a 1-hour commute).

Benefits

• Global Most Loved Workplaces 2025 - Newsweek
• Seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For
• Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
• End-to-end Client Experience Platform
• Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management
• Remote-first environment
• World-class training
• Support from a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Education and guidance through the buyer’s journey to help them learn how Thryv can grow their business
• Possibility to partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Opportunity to bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

Pay

The on-target earnings for this position in pay area 1 (the US National Average) is $96,800 per year. The final offer amount may vary based on factors including, but not limited to, location, local market variances, candidate experience and expertise, and assigned book of business.

Schedule

Remote-first environment