Outside Sales Representative SemiTorr Group

About the role

SemiTorr Group, Inc., a subsidiary of FloWorks USA LP, is a leading sales and distribution company for gas and fluid handling systems and components supporting the High Purity, Sanitary, and Industrial markets. Our product family includes process equipment, pumps, tubing, hoses, fittings, valves, filtration, and instrumentation.

The primary duty of this Outside Sales Representative role is making sales and obtaining orders through regular in-person customer engagement away from FloWorks facilities. You will promote and sell FloWorks services to meet sales targets, generate revenue, and respond to customer needs with appropriate solutions. The role involves maintaining high-level customer service with existing customers, expanding business through relationships, and developing new client relationships by prospecting and responding to business development leads.

Responsibilities

• Conduct on-site customer visits with new and existing customers.
• Manage sales volume with an existing group of customers and prospect successfully to expand the customer base.
• Forecast, prospect, and bid for new business, including customers, markets, and additional service opportunities.
• Maintain existing and build new customer partnerships, developing and sustaining sales relationships with key decision-makers and influencers at all levels of an organization.
• Share market and competitor information with applicable channels within the organization; establish relationships and working partnerships.
• Partner with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
• Identify customer product needs and coordinate execution of orders.
• May conduct negotiations with suppliers, vendors, and manufacturers.
• Assist in training or mentoring of associates.

Role-Specific Technical Addendum

This section applies to Outside Sales roles supporting specialized technical markets such as Semiconductor, Cleanroom, or Advanced Manufacturing environments.

• Manage assigned sales territory supporting semiconductor fabrication facilities and related technical customers.
• Conduct on-site customer visits within cleanroom and controlled manufacturing environments, as required.
• Call on equipment engineers, process engineers, and technical decision-makers to promote FloWorks products and engineered solutions.
• Develop and maintain a working knowledge of customer manufacturing processes, equipment, and operational requirements.
• Apply technical understanding of customer environments to identify product and service opportunities aligned with FloWorks offerings.
• Maintain accurate opportunity, project, and pipeline tracking within CRM systems for complex or extended sales cycles.

Requirements

• Point of sale (POS) system or consultative selling/solution selling experience is required.
• Knowledge of customer business needs and the FloWorks product line.
• Typically requires a BS/BA in a related discipline. Generally, 2-5 years of experience in a related field; certification is required in some areas. Alternatively, an MS/MA with 2-4 years of experience in a related field.

Preferred Qualifications

• Experience selling into technical or manufacturing environments.
• Semiconductor, cleanroom, or advanced manufacturing sales experience (when applicable).
• Experience selling engineered solutions or capital equipment.