Outside Sales Representative SemiTorr Group

SemiTorr Group, Inc. is a leading sales and distribution company for gas and fluid handling systems and components supporting the High Purity, Sanitary, and Industrial markets. Our family of products includes process equipment, pumps, tubing, hoses, fittings, valves, filtration, and instrumentation. SemiTorr is a subsidiary of FloWorks USA LP, a privately held company located in Houston, Texas.

About the role

The primary duty of this role is making sales and obtaining orders through regular in-person customer engagement away from FloWorks facilities. The Outside Sales Representative is responsible for promoting and selling FloWorks services to meet sales targets and generate revenue. You will respond to customer needs with the appropriate FloWorks service, maintain a high level of customer service with existing customers, and leverage relationships to expand business. The role involves developing relationships with new clients by prospecting and responding to business development leads, monitoring customer sales activity, and adjusting processes and strategies as needed.

Responsibilities

• Conduct on-site customer visits with new and existing customers
• Manage sales volume with an existing group of customers and prospect successfully to expand the customer base
• Forecast, prospect, and bid for new business, including customers, markets, and additional service opportunities
• Maintain existing and build new customer partnerships
• Develop and sustain sales relationships with key decision makers and influencers at all levels of an organization
• Share market and competitor information with all applicable channels within the organization; establish relationships and working partnerships
• Partner with customers, vendors, Credit, and A/R to quickly resolve customer service issues
• Identify customer product needs and coordinate execution of orders
• May conduct negotiations with suppliers, vendors, and manufacturers
• Assist in training or mentoring of associates

Role-Specific Technical Addendum

This section applies to Outside Sales roles supporting specialized technical markets such as Semiconductor, Cleanroom, or Advanced Manufacturing environments.

• Manage assigned sales territory supporting semiconductor fabrication facilities and related technical customers
• Conduct on-site customer visits within cleanroom and controlled manufacturing environments, as required
• Call on equipment engineers, process engineers, and technical decision makers to promote FloWorks products and engineered solutions
• Develop and maintain a working knowledge of customer manufacturing processes, equipment, and operational requirements
• Apply technical understanding of customer environments to identify product and service opportunities aligned with FloWorks offerings
• Maintain accurate opportunity, project, and pipeline tracking within CRM systems for complex or extended sales cycles

Qualifications

• Point of sale (POS) system or consultative selling/solution selling experience is required
• Knowledge of customer business needs
• Knowledge of FloWorks product line and core customers
• Typically requires a BS/BA in a related discipline. Generally, 2-5 years of experience in a related field; certification is required in some areas. Alternatively, an MS/MA and generally 2-4 years of experience in a related field

Preferred Qualifications

• Experience selling into technical or manufacturing environments
• Semiconductor, cleanroom, or advanced manufacturing sales experience (when applicable)
• Experience selling engineered solutions