Outside Sales Representative - Hawaii (Bilingual Korean)
Gravity Payments · Honolulu, HI · 2 wk ago
On-siteSales$80k–$85k/yrFull-time
Sales
- Identify, prospect, and set appointments, and run the Gravity sales process with new prospects through fast-paced B2B prospecting primarily in the field and occasionally on the phone (targeting both English-speaking and Korean-speaking business sectors).
- Facilitate an education-based, transparent decision-making process with potential clients.
- Maintain a disciplined field presence with 30+ business stops and 5 proactive account health check-ins daily.
- Proactively execute 5 daily "Know Your Customer" (KYC) check-ins to triage technical or operational issues before they escalate.
- Manage a portfolio of merchant accounts by prioritizing and building deep relationship trust.
- Effectively triage with other internal departments when clients experience terminal difficulties or operational issues.
- Perform rate reviews, financial evaluations, and contract renewals.
- Reach out to inactive merchant accounts to restore partnerships.
- Participate in weekly strategy meetings, hurdles reviews, and mock role-plays to develop the team's skill sets.
- Install payment processing equipment and assist with specialized language configurations or training (1-2 hours per setup).
- Visit partnered local bank branches weekly to capture community referrals.
Account Management
- Manage a portfolio of merchant accounts by prioritizing and building deep relationship trust.
- Through proactive outreach, positively impact retention, generate community referrals, and create opportunities for additional revenue.
- Effectively triage with other internal departments when clients experience terminal difficulties or operational issues.
- Install payment processing equipment and assist with specialized language configurations or training (1-2 hours per setup).
- Visit partnered local bank branches weekly to capture community referrals.
Preferred Skills
- Experience: 2+ years of experience in outside sales, customer support, account management, or a customer-facing role.
Additional Requirements
- Bilingual Requirement: Must have full professional fluency in both English AND Korean to seamlessly support our diverse client portfolios and internal teams.
- Must have access to a wired internet connection and access to at least a 25 megabits per second (mbps) download and 20 mbps upload speed connection.
Benefits
- Compensation: Competitive wage with Profit Sharing. Base pay without commissions and a unique opportunity to earn a share in company success.
- Comprehensive Benefits: Medical, dental, and vision coverage.
- Financial Security: 401(k) retirement plan and voluntary life insurance.
- Wellbeing: Time off when you need it, supporting both personal and professional sustainability. Open PTO available after one year.
- Career Growth: Training, mentorship, and development opportunities.
- Support & Stability: Short-term & long-term disability coverage and wellness resources.
Pay
The salary for this position is $80,000 - $85,000. We may be open to negotiating outside of this range if the desired salary aligns with the needs of the candidate and the company.
Qualifications
None specified.
Skills
None specified.
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Voluntary Life Insurance
- Time Off
- Training, Mentorship, and Development Opportunities
- Short-term & Long-term Disability Coverage
- Wellness Resources
Benefits
- Profit Sharing
Pay
$80,000 - $85,000
Qualifications
N/A
Skills
N/A
Benefits
- Medical
- Dental
- Vision
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