Outside Sales Representative
About the role
Goal-oriented. Self-motivated. Tenacious. Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you. With an entrepreneurial spirit and passion for people, you can achieve your financial and career goals here.
At Spectrum
We keep millions of customers connected across our footprint. Our products – Spectrum Internet, Mobile, streaming and linear Video, and Voice – seamlessly converge to power our customers' digital lives.
Responsibilities
- Spend your days going door-to-door to introduce residents to Spectrum products and services, generating new sales leads
- Build rapport and engage with residents through active listening
- Share recommendations on connectivity solutions aligned to customer needs
- Maintain accurate records of all customer interactions
- Participate actively in sales meetings and training sessions to support team goals and professional development
- Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
- Monitor competitors’ activities within your territory and communicate relevant information to your manager
Qualifications
Required Qualifications:
- Education: High School Diploma or equivalent work experience
- Skills: Ability to read, write, speak and understand English language; Engaging interpersonal skills; Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services; A passion to succeed and strong personal drive to sell to prospective customers; Ability to travel (including during inclement weather) to and from assigned territories and company facilities; Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices); Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact; Ability to work independently with little or no supervision; A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Preferred Qualifications:
- Experience: 2+ years sales or relevant work experience
- Skills: Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred; Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed
Benefits
Your Schedule: Outside Sales Representatives have the autonomy to manage their time and prioritize tasks to maximize their earnings potential. Schedules may include work in the evening and on weekends (when our customers are home), so flexibility is key.
Full-time
Entry-level
Travel in assigned territory
Career progression opportunities - earn more as you grow
Work in all elements
Paid on-the-job training
Paid Training: Outside Sales Representatives participate in comprehensive, paid training to learn all about our winning sales techniques, products, and services, so that you feel confident in your new role. Your learning journey includes:
Virtual classroom training and in-person sales training with tenured team members
Field-based learning to observe representative and customer interactions
Technology to help you reach your goals
Ongoing updates to ensure your knowledge of Spectrum products and services is evolving
Elevated Earnings: Our total compensation package creates opportunities for significant earnings with uncapped sales commissions, mileage reimbursement, and performance bonuses.
Continuous learning, networking and hitting your sales goals will help fuel your growth and success. Top performers will have opportunities to advance into supervisor, manager and director roles – and beyond.
You’ll also be able to continue or complete your education and develop skills for in-demand roles – 100% tuition-free. Our Education Benefit gives you access to a catalog of associate degrees, bachelor’s degrees, certificate and bootcamp programs with no out-of-pocket cost. Full-time employees can also receive up to $10,000 per year towards graduate degrees and other programs outside of the Guild catalog after one year of service.
Rewards: Spectrum is committed to rewarding your contributions to our success and supporting all aspects of your well-being. We provide:
Competitive Compensation
Competitive starting wages with opportunities to increase your earnings as you grow.
Supporting Well-Being
High-quality and affordable health and insurance benefits.
Market-Leading Retirement Plan
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan.
Employee Stock Purchase Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service.
Free & Discounted Products
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live.
Education Benefit
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more.
Working Conditions: Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
Minimal time in an office environment
Exposure to moderate noise levels
Requirements
Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
How You’ll Make an Impact
Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
Conduct consultative needs analyses to tailor product recommendations for each prospective customer
Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
Complete all required sales documentation accurately, including dispositioning, order entry and reporting
Participate actively in sales meetings and training sessions to support team goals and professional development
Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
Monitor competitors’ activities within your territory and communicate relevant information to your manager
Qualifications
Required Qualifications:
- Education: High School Diploma or equivalent work experience
- Skills: Ability to read, write, speak and understand English language; Engaging interpersonal skills; Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services; A passion to succeed and strong personal drive to sell to prospective customers; Ability to travel (including during inclement weather) to and from assigned territories and company facilities; Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices); Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact; Ability to work independently with little or no supervision; A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Preferred Qualifications:
- Experience: 2+ years sales or relevant work experience
- Skills: Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred; Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed