Outside Sales Representative

Responsibilities

• Travels to potential customer properties to identify needs, provide cost estimates and bids for services.
• Sells programs and services to present and prospective customers through in-person contact.
• Secures sales and arranges service dates.
• Maintains call records, account status, and customer feedback in the CRM system.
• Manages account records and programs in an organized manner.
• Compiles lists of prospective customers for use as sales leads based on information from direct mailing/advertisement campaigns, community activities, and other resources.
• Presents and maintains proper sales reports.
• Conducts retention and service calls.
• Contacts customers to measure satisfaction after service is completed or to otherwise assist by answering their questions and service concerns.
• Works to resolve customer complaints regarding sales and service.
• Analyzes and distributes new sale cancellation requests to retain customers.

Qualifications

• A High School Diploma or equivalent.
• Three years of outside sales experience (experience in the lawn/horticulture/pest field is a plus).
• Negotiation and influencing skills, Consultative sales skills, and strong communication skills.
• Knowledge of selling techniques (prospecting, overcoming objections, closing sales, etc.).
• Ability to build customer relationships and provide great customer service.
• Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume.
• Time management skills, including punctuality for on-time attendance.
• Prioritizing, time management, and organizational skills.
• Valid state driver’s license from state of residence within 30 days of hire, and a clean driving record per company standards.